Consumer Guides

To support use of the Consumer Portal Simulator, the Agency has developed some step-by-step guides on interacting with the My Health Record, including managing access and setting advance privacy controls.

You can download a guide by clicking on your preferred My Health Record system function below.

Accessing a child's My Health Record as an authorised representative

Download the consumer guide on how to access a child's My Health Record as an authorised representative.

Read more: Accessing a child's My Health Record as an authorised representative

Adding and managing a Personal Health Summary

Download the consumer guide on adding and managing a Personal Health Summary in your My Health Record.

Read more: Adding and managing a Personal Health Summary

Adding a personal health note to your My Health Record

Download the consumer guide on how to add a personal health note to your My Health Record.

Read more: Adding a personal health note to your My Health Record

Factsheet: Pathology reports are being shared with My Health Record to give consumers more information about their health

From April 2017, pathology reports from public hospitals will start being shared in the My Health Record. If you have a My Health Record, you and any healthcare professionals involved in your care will be able to see these public pathology reports, wherever and whenever they are needed.

Read more: Factsheet: Pathology reports are being shared with My Health Record to give consumers more information about their health

Managing Access to Documents My Health Record

Download the consumer guide on managing access to documents My Health Record in your My Health Record.

Read more: Managing Access to Documents My Health Record

Managing Advanced Care Planning Custodian Details

Download the consumer guide on managing Advanced Care Planning custodian details in your My Health Record.

Read more: Managing Advanced Care Planning Custodian Details

Managing Advanced Care Planning Documents

Download the consumer guide on managing Advanced Care Planning documents in your My Health Record.

Read more: Managing Advanced Care Planning Documents

Managing Medicare Data Consent in your My Health Record

Download the consumer guide on managing Medicare data consent in your My Health Record.

Read more: Managing Medicare Data Consent in your My Health Record

Removing a Document from your My Health Record

Download the consumer guide on how to remove a document in your My Health Record.

Read more: Removing a Document from your My Health Record

Setting a Record Access Code (RAC) or Limited Document Access Code (LDAC)

Download the consumer guide on how to set up Record Access Code (RAC) or Limited Document Access Code (LDAC) in your My Health Record.

Read more: Setting a Record Access Code (RAC) or Limited Document Access Code (LDAC)

Setting up a Nominated Representative with General Access

Download the consumer guide on how to set up a Nominated Representative with General Access.

Read more: Setting up a Nominated Representative with General Access

Setting up Notification Settings

Download the consumer guide on how to set up Notification Settings in your My Health Record.

Read more: Setting up Notification Settings

Viewing a List of who has Accessed your Record (Audit Log)

Download the consumer guide on how to view a list of who has accessed your record (audit log) in your My Health Record.

Read more: Viewing a List of who has Accessed your Record (Audit Log)