Restrict access to documents in your record

You can manage who can access certain documents in your record by restricting them and then setting a Limited Document Access Code (LDAC). The code will last for 3 years.

  1. Log in to the 1800MEDICARE app

    Open the 1800MEDICARE app, select Log in.

  2. Select your record

    Choose the record you want to access. This could be your record or someone you care for.

  3. Select the profile icon

    In the top right corner of your screen, select the profile icon.

  4. Select 'Privacy and access'

    Select Privacy and access.

  5. Select 'Documents'

    Select the document you wish to restrict access to.

  6. Select 'Manage access'

    Select Manage access and then select Edit to change the status to Restricted.

    Only healthcare organisations and representatives with restricted access can view restricted documents.

  7. Create a Limited Document Access Code

    Go back to Managed documents.

    Select Manage access to restricted documents.

    Select Create a code.