View and update your emergency contacts

You can store details of people you would like to be contacted in a medical emergency in your app. This could be family members, or close friends or carers. Make sure these people provide permission before you add their personal information.

Your emergency contacts will be available to healthcare providers involved in your care. People listed may be contacted if required, so it's important their details are kept current. You cannot hide or control access to your emergency contact information.

Nominated representatives can view your emergency contact details.

Full access representatives and authorised representatives can view, add, and edit your information, including emergency contacts.

  1. Log in to the 1800MEDICARE app

    Open the 1800MEDICARE app, select Log in.

  2. Select a record

    Choose the record you want to access. This could be your record or someone you care for.

  3. Select 'Emergency'

    Select Emergency, in the bottom right corner of your screen.

  4. Select 'Emergency contacts'

    Select Emergency contacts.

  5. Add or edit emergency contacts

    To add a new emergency contact, select the plus symbol (+) in the top right corner of your screen.

    • Select Add manually if you would like to key in their information manually, including their name, contact type, relationship and contact details.
    • Select Copy from contacts to import their details. You will need to manually select their contact type and relationship.

    To edit an existing emergency contact, select Edit under their contact details, select the tick to confirm.

    To delete an existing emergency contact, select Delete under their contact details, select Delete to confirm.

    Your emergency contacts will be available to healthcare providers involved in your care. People listed may be contacted if required, so it's important their details are kept current. You cannot hide or control access to your emergency contact information.