Secure Messaging incentive for clinical software vendors

This offer has now closed. Please refer to our media release for details of the outcome.

27 March 2019: The Australian Digital Health Agency (the Agency) has today announced an incentive to accelerate clinical software provider adoption of standards to deliver enhanced secure messaging functionality into their systems by 2020.

Eliminating paper-based messaging in healthcare is a priority of the National Digital Health Strategy, which was approved in 2017 by all states and territories through the Council of Australian Governments (COAG) Health Council.

The Agency has been working with the software industry and healthcare providers to develop standards to improve the secure exchange of healthcare information. Following the successful trialling of the co-designed standards in 2018, the Agency is encouraging widespread adoption as part of the program.

Secure messaging systems allow healthcare professionals to quickly and securely send important health information, such as referrals, specialist letters and hospital discharge summaries, to other healthcare professionals providing their patients care.

Many healthcare professionals are already using secure messaging platforms; however, many of these platforms are not compatible with one another, meaning healthcare professionals cannot send information to one another and instead need to use unreliable fax machines or the post.

Application documents

The incentive is outlined in the following documents:

Application process

Organisations that wish to participate in this offer must complete an Expression of Interest using the supplied template, and email it to [email protected] by 10am AEST Tuesday 23 April 2019.

Industry briefing webinar

The Agency hosted an industry briefing webinar on 4 April 2019.

Watch the webinar: Secure Messaging Industry Incentive

Development resources

Prospective participants who want to learn more about the offer are invited to review the technical specifications and other implementation support resources on the Secure Messaging page.

Note: individuals who have not previously registered to access this area of the Agency’s website will need to do so by visiting our Registration page.

Media contact

Media Team
Mobile: 0428 772 421
Email: [email protected]

About the Australian Digital Health Agency

The Agency is tasked with improving health outcomes for all Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia. The Agency was established on 1 July 2016 by the Australian Government as a statutory authority in the form of a corporate Commonwealth entity and reports to all Australian governments through the COAG Health Council.