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Incident Coordinator

APS6 ($99,860 - $112,659)
Technology Services Division > Customer Service, Call Centre
Brisbane, Canberra, Sydney

Closing - 25 Oct 2021
Graphic: calendar

Division overview

Technology services – responsible for the operation of high quality, trusted, reliable and secure national digital health infrastructure and health support systems.

Primary purpose of position

The APS6 Incident Coordinator is accountable under limited direction to perform complex work for the ongoing provision of day to day incident coordination, triage and action involving the Agency’s digital health products and services.

They will have reasonable autonomy to perform their work and make decisions within their area of responsibilities and will be included in a 24/7 on call roster to provide emergency incident response.

The APS6 Incident Coordinator will have considerable stakeholder contact in relation to complex, difficult and sensitive issues and will be required to exercise both initiative and judgment in the interpretation and application of the relevant Agency policies, practices and procedures.

Essential requirements

Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency.

Ability to obtain and maintain national police check.

Australian Citizenship is a condition of eligibility.

Qualifications

N/A

Download the Position Description  (PDF, 220.6 KB)

Privacy and personal information

We will handle any personal information that you submit as part of a job application in accordance with the Privacy Act 1988. This includes your resume and any other personal information that you submit to us via our website or by post, email, telephone or in person.

We may also collect personal information about you from your nominated referee(s). We will only use the personal information collected in order to consider and facilitate your application for employment. If your application is not successful, we may keep your personal information on file and may use it to contact you about other employment opportunities that may be of interest to you.

If you wish to access or seek correction of the information that we hold about you, or you do not want us to keep your application on file, please contact [email protected]. For more information on the ways we handle your personal information, how you can access and seek correction of the information, how privacy complaints can be made and how we deal with such complaints, please see our Privacy Policy.

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About the agency

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Board members and executive team

Board members and executive team

Initiatives and programs

Initiatives and programs

What is digital health?

What is digital health?

Digital Health News

See more news

13 October 2021

Queensland’s largest private radiology provider uploads reports to My Health Record

Media releases • My Health Record

Queensland’s largest private radiology provider uploads reports to My Health Record

1 October 2021

Queensland, Northern NSW and Tasmanian consumers can now access a pathology lab that uploads reports to My Health Record

Media releases • My Health Record

Queensland, Northern NSW and Tasmanian consumers can now access a pathology lab that uploads reports to My Health Record

25 August 2021

The future of healthcare is digital - have your say, think about tomorrow

Media releases • General

The future of healthcare is digital - have your say, think about tomorrow