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Manager, Business Engagement & Systems Management

EL1 ($125,047 - $142,618)
Technology Services Division > Info/Comm Tech (ICT)
Brisbane, Canberra, Sydney

Closing - 4 Dec 2022
Graphic: calendar

Division Overview

Technology services – responsible for the operation of high quality, trusted, reliable and secure national digital health infrastructure and health support systems.

Primary Purpose of Position

As the Manager, Business Engagement and Systems Management, you will be accountable for the overall management and leadership of both the Business Engagement, Analysis, Systems Architecture, and Project Delivery team, and the Business Applications/Systems Management and End User Computing team, as well as associated technologies, under the broad direction of the Director, Business Services.

The Business Services Section delivers the following capabilities, with a focus on the Agency’s corporate/enterprise information technology:

  • Business Engagement, Analysis, Systems Architecture, and Project Delivery
  • Business Applications/Systems Management and End User Computing
  • IT Support / Service Desk Services and Administration
  • IT Service Operations Management

The Business Engagement and Systems Management teams are specifically responsible for the business systems and general IT used across the Agency, as well as collaborating deeply across the Branch and broader Agency to achieve desired outcomes.

This is an exciting opportunity to join our team in a role which leads and influences our approach to business engagement and systems management, and provide management support in an Agency which is seeking to take a contemporary approach to delivering very diverse technology needs, in a growing and vibrant business.

You will have a background in managing, maintaining and evolving both in-house and outsourced corporate business systems, particularly as organisations have digitised and automated their corporate practices.  You are an expert in contemporary delivery processes, and have led teams through improving both their initiative delivery and systems maintenance practices.  You work closely with stakeholders across the breadth of organisations to understand their needs and manage the delivery of technology solutions. You understand the importance of good proactive and reactive maintenance processes and have applied this in geographically distributed End User Computing environments and mid-scale Enterprise Business Systems.  You are also familiar with the specific technology needs of software product businesses, across the full lifecycle from idea to impact measurement.

Essential Requirements

Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency. Ability to obtain and maintain national police check. Australian Citizenship is a condition of eligibility.

Qualifications

  • Graduate Degree in Information Technology and/or Business (mandatory).
  • IT / Digital / Business certifications in areas relevant to the role (desirable).
  • Additionally, relevant formal IT / Digital / Business training across various areas is desirable and will support success in the role

View the Position Description (PDF, 259.54 KB)

 

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We may also collect personal information about you from your nominated referee(s). We will only use the personal information collected in order to consider and facilitate your application for employment. If your application is not successful, we may keep your personal information on file and may use it to contact you about other employment opportunities that may be of interest to you.

If you wish to access or seek correction of the information that we hold about you, or you do not want us to keep your application on file, please contact [email protected]. For more information on the ways we handle your personal information, how you can access and seek correction of the information, how privacy complaints can be made and how we deal with such complaints, please see our Privacy Policy.

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Board members and executive team

Initiatives and programs

Initiatives and programs

What is digital health?

What is digital health?

Digital Health News

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1 November 2022

Australian Digital Health Agency and CSIRO join forces to help connect Australia's healthcare system

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Australian Digital Health Agency and CSIRO join forces to help connect Australia's healthcare system

17 October 2022

New plan to deliver digital health capability across the health workforce to respond to the needs of consumers now and in the future.

Media releases • Workforce and education

New plan to deliver digital health capability across the health workforce to respond to the needs of consumers now and in the future.

24 August 2022

Australian Digital Health Agency signs agreement with HL7 Australia to help connect Australia’s healthcare system

Media releases • Partnerships

Australian Digital Health Agency signs agreement with HL7 Australia to help connect Australia’s healthcare system
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