Service Transition Coordinator

Division Overview

Technology services – responsible for the operation of high quality, trusted, reliable and secure national digital health infrastructure and health support systems.

Primary Purpose of Position

The APS6 Service Transition Coordinator is responsible for providing guidance and advice to function/service owners to support them through Service Transition process. Service Transition Coordinator will work closely with project teams to ensure that any changes implemented to IT services, meets the requirements of operational support teams to help minimise interruption to the business operations and enable benefits realisation. This role will also monitor progress and help project managers complete actions and collect required artefacts for successful transition of the project to operations.

The APS6 employee will have considerable stakeholder contact in relation to complex, difficult, and sensitive issues and will be required to exercise both initiative and judgement in the interpretation and application of the relevant Agency policies, practices, and procedures.

Essential Requirements

Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency. Ability to obtain and maintain national police check. Australian Citizenship is a condition of eligibility.

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