Practice Incentives Program (PIP) eHealth Incentive

The Practice Incentives Program (PIP) eHealth Incentive aims to encourage general practices to keep up to date with the latest developments in digital health and adopt new digital health technology as it becomes available. It aims to help practices improve administration processes and patient care.

From May 2016 the Practice Incentives Program (PIP) eHealth Incentive includes new eligibility requirements.

The new eligibility requirement is for general practices to contribute shared health summaries to the My Health Record system for their patients (Requirement 5). General practices will be required to upload shared health summaries for a minimum of 0.5% of the practice’s standardised whole patient equivalent (SWPE) to be eligible for the PIP Health Incentive payment. All other incentive obligations and requirements remain the same.

To be eligible to participate in the PIP, a practice must be accredited or registered for accreditation, against the Royal Australian College of General Practitioners (RACGP) Standards for general practices. PIP is administered by the Department of Human Services on behalf of the Department of Health.

The five eligibility requirements

The practice must:

  • i. Apply to Human Services to obtain a Healthcare Provider Identifier–Organisation (HPI–O) for the practice, and store the HPI–O in a compliant clinical software system;
  • ii. Ensure that each general practitioner within the practice has their Healthcare Provider Identifier–Individual (HPI–I) stored in a compliant clinical software system; and
  • iii. Use a compliant clinical software system to access, retrieve and store verified Individual Healthcare Identifiers (IHI) for presenting patients.
[Download] Implementation Overview - Requirement 1 - Healthcare Identifiers into Electronic Practice Records (PDF, 4.25 MB)

The practice must have a standards-compliant secure messaging capability to electronically transmit and receive clinical messages to and from other healthcare providers, use it where feasible, and have a written policy to encourage its use in place.

[Download] Implementation Overview - Requirement 2 - Secure Messaging Capability (PDF, 1.14 MB)

[Download] Secure Message Delivery (SMD) Commissioning Requirements Checklist (PDF, 317.22KB)

[Download] Commissioning Requirements for Secure Message Delivery (PDF, 130.03 kB)

Practices must ensure that where clinically relevant, they are working towards recording the majority of diagnoses for active patients electronically, using a medical vocabulary that can be mapped against a nationally recognised disease classification or terminology system. Practices must provide a written policy to this effect to all GPs within the practice.

[Download] Implementation Overview - Requirement 3 - Data Records Clinical Coding (PDF, 16.5MB)

The practice must ensure that the majority of their prescriptions are sent electronically to a Prescription Exchange Service (PES).

[Download] Implementation Overview - Requirement 4 - Electronic Transfer of Prescriptions (PDF, 2.39KB)

The practice must:

  • i. Use compliant software for accessing the My Health Record system, and creating and posting shared health summaries and event summaries;
  • ii. Apply to participate in the My Health Record system upon obtaining a HPI–O; and
  • iii. Upload a shared health summary for a minimum of 0.5% of the practice’s standardised whole patient equivalent (SWPE) count of patients per PIP payment quarter.
[Download] Implementation Overview - Requirement 5 - My Health Record system (PDF, 4.83MB)

ePIP Product Register

In order to meet the Practice Incentives Program (PIP) eHealth Incentive requirements, practices must ensure that their software systems are compliant. This is achieved by practices consulting the ePIP Product Register.

Software Conformance

Information for software vendors about conformance to meet the Practice Incentives Program (PIP) eHealth Incentive requirements.

Download: Software Conformance for Practice Incentives Program (PIP) eHealth Incentive (PDF, 242.7 kB)

Registration Support

The Digital Health Online Forms application tool allows healthcare organisations to submit an application for Healthcare Provider Identifier for Organisations (HPI-O), NASH PKI Certificate for Organisations, and the My Health Record system.

For information regarding PIP Registration Support refer to Registration Workbooks.

Administration

PIP is administered by the Department of Human Services on behalf of the Department of Health.

For more information

For more detail on the administration of the Practice Incentives Program (PIP) eHealth Incentive and the incentives available please refer to https://www.humanservices.gov.au/health-professionals/enablers/ehealth-incentive

Frequently Asked Questions (FAQs)

Contacts

For general information about the PIP, please email pip@humanservices.gov.au at the Department of Human Services or call the PIP enquiry line on 1800 222 032 between 8:30am and 5:00pm.

Healthcare providers, software vendors and digital health adopters who are getting started with and using digital health can call the Help Centre on 1300 901 001 or email help@digitalhealth.gov.au.