Edit practitioners linked to healthcare services

You can edit and update information for practitioners that are linked to your healthcare services - for example if a practitioner leaves your healthcare service or if they acquire new specialties to deliver.

Note: One practitioner can be associated with one or more healthcare services.

Summary of steps to edit your Practitioners to a Healthcare Services:

  • From the Your Organisations screen, click on the corresponding Healthcare Service (next to the health service icon)
  • Click on the Practitioners tab and click on the name of the practitioner whose details you wish to edit. The Practitioner screen is then displayed.
  • On the Practitioner Role screen, click on the Edit Practitioner button at the top right of the screen
  • The details retrieved from AHPRA are not editable. Click Refresh AHPRA Details if required.
  • In the Details at current healthcare service section: enter the Practitioner's Preferred Name at this healthcare service location and enter their Role Start Date. (Note: To make this practitioner inactive, either enter a start date in the future or an end date in the past).
  • In the Practitioner Role section, select the Role Type to reflect the role this practitioner will be performing at this healthcare service
  • In the Languages Spoken section, add or remove the languages that this practitioner provides for this healthcare service
  • Select the Retrieve HPI-I button. If an HPI-Inumber is not retrieved then de-select the This practitioner provides healthcare checkbox
  • In the Identifiers section, select the appropriate checkbox and then click Retrieve HIP-I button. If an HPI-I isn’t displayed, deselect the checkbox
  • Under Medicare provider number, select the appropriate checkbox for the practitioner

Note: If the Medicare number cannot be validated you can go back and do it later.

  • Once complete, click on the Update Practitioner Role button
  • On the Practitioners tab, you will see the list of Practitioners that have been linked to the healthcare service.​​​​​​

    Detailed steps:

    Step 1

    From the Your Organisations screen:

    1. Click on the corresponding Healthcare Service (next to the health service icon)

    Step 2

    On the Practitioners tab:

    1. Click on name of the practitioner whose details you wish to edit to open the Practitioner Role screen

    Screen shot PCA signing details

    Step 3

    On the Practitioner Role screen:

    1. Click on the Edit Practitioner  button at the top right of the screen.

    Step 4

    1. The details retrieved from AHPRA are not editable. Click Refresh AHPRA Details if required

    Step 5

    In the Details at current healthcare service section:

    1. Enter the Practitioner's Preferred Name at this healthcare service location

    2. Enter their Role Start Date.

    Note: To make this practitioner inactive, either enter a start date in the future or an end date in the past.

    Step 6

    1. In the Practitioner Role section, select the Role Type to reflect the role this practitioner will be performing at this healthcare service

    Step 7

    1. In the Languages Spoken section, add or remove the languages that this practitioner provides for this healthcare service

    Step 8

    (optional if displayed).

    1. If not already selected, select the This practitioner provides healthcare checkbox

    Step 9

    1. Select the Retrieve HPI-I button

    If a HPI-O number is not retrieved then de-select the This practitioner provides healthcare checkbox.

    Step 10

    In the Identifiers section, under Medicare provider number:

    1. If the Practitioner provides Medicare services at this location, select the check box This practitioner provides Medicare services at this location

    2. Enter the Medicare Provider Number and click on the Validate Medicare Provider Number button

    Note: if the Medicare number cannot be validated then you can go back and do it later

    3. If the practitioner does not yet have a Medicare number for the location, select checkbox This practitioner does not yet have a Medicare provider number for this location

    4. If practitioner does not provide Medicare services at the location then select, This practitioner does not provide Medicare services at this location

    Screen shot PCA signing details

    Step 11

    1. Once complete, click on the Update Practitioner Role button.

    Step 12

    1. On the Practitioners tab, you will see the list of Practitioners that have been linked to the healthcare service.