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For prescribers

Electronic prescribing for prescribers: electronic prescribing is providing Australians with convenient access to their medicines.

Nursing and midwifery

Australia's largest healthcare workforce of nurses and midwives are increasingly using digital health technologies in the delivery of safe, quality and person-centred care.

For dispensers

Electronic prescribing for dispensers: electronic prescribing is providing Australians with convenient access to their medicines.

Provider Connect Australia

Provider Connect Australia reduces red tape for healthcare provider organisations and improves the quality of healthcare service information throughout the healthcare ecosystem.

Electronic prescribing training and support

Cyber security training and support

Frequently asked questions

Clinician Vaccine Integrated Platform

The Clinician Vaccine Integrated Platform (CVIP) is used to manage vaccinations and report vaccination information to the Australian Immunisation Register (AIR). It can be used by recognised vaccination providers who do not already have clinical software that reports to the Australian Immunisation Register. This may include medical practitioners, pharmacists, nurses and midwives.

Initiatives and programs

Read about our healthcare provider initiatives and programs which include electronic prescribing, telehealth, secure messaging, and more.

Emerald, Queensland

Cyber security

Helping healthcare providers and their teams better identify threats and mitigate potential impacts.

Advance Care Planning

Assistance for supporting patients who want to use My Health Record to securely store and view their advanced care documents.

Hedland, Western Australia

East Arnhem, Northern Territory

Cyber security fundamentals

Healthcare Information Provider Service (HIPS)

The Healthcare Information Provider Service (HIPS) is a middleware product offering seamless integration with systems.

Managing cyber security threats

Keeping the Australian health sector safe, secure and trusted.

Workforce capability

Interoperability and digital health standards

Interoperability enables a connected healthcare system which shares health information securely, safely and without any special effort from the people and organisations involved.

Council for Connected Care

A council has been established to provide strategic advice and direction on matters related to healthcare interoperability.

Residential aged care

When digital health services are connected, healthcare providers and authorised residential aged care staff have immediate access to a resident’s key health information.

Training and support

Accredited professional development and education on a range of digital health initiatives, including on-demand training (ODT).

Implementing My Health Record in your healthcare organisation

My Health Record information for healthcare providers and organisations, how to register with the Healthcare Identifiers Service and My Health Record system, and key points to consider prior to and after registration.

Clinical incidents

The My Health Record system requires monitoring to ensure that potential clinical incidents are identified and addressed. Discover how to manage clinical incidents.

Data breaches

Healthcare provider organisations must notify the Australian Digital Health Agency of any potential or actual data breaches that relate to (or may relate to) the My Health Record system. Discover how to manage data breaches.

Help your patients to register

Organisations that are connected to the My Health Record system can help their patients who don't already have a My Health Record to register for one.

My Health Record participation obligations

My Health Record participation obligations include establishing a My Health Record security and access policy, and operating in accordance with relevant policies and legislation when participating in the system.

Cyber security awareness

My Health Record for healthcare providers

My Health Record is a secure online summary of key patient health information. Healthcare providers can access the system to view and add information. Records contain key health information like immunisations, pathology and diagnostic imaging reports, prescription and dispensing information, hospital discharge summaries and more, all in one place.

National Authentication Service for Health (NASH)

Australia’s digital health system is rapidly growing and evolving and, as part of that evolution, the Agency is working closely with Services Australia, software developers, and healthcare organisations to implement enhancements to the National Authentication Service for Health (NASH).

Cancelling registration with the My Health Record system

Australian Digital Health Standards Advisory Group

Healthcare providers

Resources for healthcare providers.

Communities of Excellence

Improving health and wellbeing through connected digital health communities in rural and remote areas across Australia.

Electronic prescribing

A convenient alternative to paper prescriptions.

Telehealth

For Healthcare providers - Now all Australians, whether it’s those living in rural or regional areas, a city or country town, can get a telehealth consultation.

Secure messaging

Ensuring the safe, seamless and secure exchange of clinical information between healthcare providers.

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CVIP Announcements

Release notes for CVIP.

Pharmacist shared medicines list

As a healthcare provider, you and your patients are able to view a list of all pharmacist shared medicines lists (PSML) that have been uploaded to a My Health Record.

Conformant clinical software products

Conformant clinical software products: the register of conformity lists software products and the versions that have been assessed for conformance with national digital health requirements. This includes the ability to view a My Health Record, upload a shared health summary, upload prescriptions, provide assisted registration, and more.

My Health Record design assets

Download our design guidelines and resources here: My Health Record Logo Suite (ZIP, 38 MB) My Health Record Brand Identity Guide My Health Record Visual Style Guide

Provider Connect Australia – release history

Release 2.4.1, 7 November 2023 Patch release Increase maximum limit of records on the data export file to support larger business partners using this feature.

Add or update your healthcare services

Healthcare services describe the specific services that you provide at a particular location.

Import your HI Organisations from the HI Service

Healthcare Identifier Organisations (HI Organisations) are organisations that have been imported from the Healthcare Identifiers Service (HI Service).

Set up your organisation

Contents: Import your HI Organisations from the HI Service Import services from NHSD Add or update Subsidiary Organisation from ABR Add or update your healthcare locations

Sign participation agreement

Once the Organisation Manager has completed the initial registration steps with Provider Connect Australia™ (PCA™) (in the Register your Healthcare Provider Organisation section), the Organisation Man

Add or update your Subsidiary Organisations from ABR

Note: This step is optional. Larger and enterprise scaled organisations may have subsidiary or affiliated organisations with their own ABNs.

Add or update your healthcare locations

Healthcare locations may be added against a participating organisation, subsidiary organisation, or Healthcare Identifier Organisation (HI Organisation).

Link or update practitioners to a healthcare service

Practitioners are linked to one or more of your healthcare services.