Guides

The Agency offers a range of downloadable resources for healthcare providers on how to use the My Health Record system. Healthcare providers can download checklists, step-by-step guides, cheat sheets and more.

Assisted Registration

Healthcare providers can download summary sheets on how to assist patients to register for a My Health Record using a range of clinical software.

Legislative changes around Assisted Registration

The requirements for providing assisted registration changed on 18 December 2015 so that organisation...

Read more: Assisted Registration

Viewing a My Health Record

Healthcare providers can download summary sheets on how to view a My Health Record using a range of clinical software.

Read more: Viewing a My Health Record

Uploading a Shared Health Summary

Healthcare providers can download the Agency summary sheets on how to upload a Shared Health Summary using a range of digital health-ready clinical software.

Read more: Uploading a Shared Health Summary

Upload an Event Summary using Zedmed

Download the step-by-step guide for healthcare providers on how to upload an event summary into the My Health Record system using Zedmed.

Read more: Upload an Event Summary using Zedmed

Uploading an Event Summary using Medtech

Download the step-by-step guide for healthcare providers on how to upload an event summary into the My Health Record system using Medtech.

Read more: Uploading an Event Summary using Medtech

Upload an Event Summary using Medical Director

Download the step-by-step guide for healthcare providers on how to upload an event summary into the My Health Record system using Medical Director.

Read more: Upload an Event Summary using Medical Director

Uploading an Event Summary using Best Practice

Download the step-by-step guide for healthcare providers on how to upload an event summary into the My Health Record system using Bp Premier (Best Practice).

Read more: Uploading an Event Summary using Best Practice

Factsheet: Pathology Reports for Clinicians

Over the next 12 months, pathology reports are being shared with the My Health Record in NSW. Download the clinician factsheet to learn more.

Read more: Factsheet: Pathology Reports for Clinicians

Online Registration Guide for Healthcare Provider Organisations

This is a downloadable guide for healthcare provider organisations on how to register online for the My Health Record system. We encourage you to use the online registration guide below for a step-by-step guide to completing your digital health applications.

Read more: Online Registration Guide for Healthcare Provider Organisations

Aboriginal Medical Services - what's in it for my patients?

This is a guide for healthcare provider practices, which summarises the benefits of My Health Record for patients in Aboriginal Medical Services.

Read more: Aboriginal Medical Services - what's in it for my patients?

What's in it for Aged Care providers?

This downloadable guide outlines the benefits of using the My Health Record system and digital health for aged care providers.

Read more: What's in it for Aged Care providers?

Digital health benefits for GPs

Download the summary guide for benefits of My Health Record and digital health for general practices (GP) providers.

Read more: Digital health benefits for GPs

What's in it for specialists?

This downloadable guide outlines the benefits of using the My Health Record system and digital health for specialist healthcare providers.

Read more: What's in it for specialists?

What's in it for private hospitals?

This downloadable guide outlines the benefits of using the My Health Record system and digital health for private hospitals.

Read more: What's in it for private hospitals?

What's in it for allied health providers

This downloadable guide outlines the benefits of using the My Health Record system and digital health for allied health providers.

Read more: What's in it for allied health providers

What's in it for pharmacists?

This downloadable guide outlines the benefits of using the My Health Record system and digital health for pharmacy providers.

Read more: What's in it for pharmacists?

Identity Verification Code (IVC) Number registration card

Download your portable Identity Verification Code (IVC) Number registration card as part of My Health Record.

Read more: Identity Verification Code (IVC) Number registration card

Interview on benefits of My Health Record for pharmacists

Download the interview on the benefits of digital health and My Health Record for pharmacist, Shane Jackson.

Read more: Interview on benefits of My Health Record for pharmacists

National Authentication Service for Health (NASH) PKI Renewal Process

National Authentication Service for Health Public Key Infrastructure Certificate for Healthcare Provider Organisations (NASH PKI) certificates are required for online access to the My Health Record system. They are issued by Medicare and expire every two years.

Read more: National Authentication Service for Health (NASH) PKI Renewal Process

Allied Health Registration Checklist for access via Conformant Software or Provider Portal

Download the checklist for Allied Health organisations to register for the My Health Record system with conformant software.

Read more: Allied Health Registration Checklist for access via Conformant Software or Provider Portal

My Health Record system Registration Overview

Download the My Health Record system registration overview for healthcare providers, including general practice, specialists and pharmacies.

Read more: My Health Record system Registration Overview

Resources for assisting patients to register for a My Health Record

Providing Assisted Registration is voluntary for healthcare organisations and was developed so that patients can register for a My Health Record with your help.

Read more: Resources for assisting patients to register for a My Health Record

Shared Health Summary Versus Event Summary

In the My Health Record system, the Shared Health Summary and the Event Summary are two separate clinical documents – you can find the different features of each one here.

Read more: Shared Health Summary Versus Event Summary

Putting the My Health Record system into business

Putting the My Health Record system into business is a useful resource for Responsible Officers (ROs) and Organisation Maintenance Officers (OMOs) and their responsibilities in managing their organisations for the Healthcare Identifiers (HI) Service, NASH PKI Certificate for Organisations and the My Health Record system.

Read more: Putting the My Health Record system into business

Australian Medicines Terminology (AMT) Fact Sheet

The Australian Medicines Terminology (AMT) codes and describes all commonly used medicines to support electronic medication management.

Read more: Australian Medicines Terminology (AMT) Fact Sheet

Registered and not using digital health? Tips to get started

Are you registered for digital health and not using it? Start now with these tips.

Read more: Registered and not using digital health? Tips to get started

Data Quality Checklist for 'Active' Patients

Data shared by your organisation and data you receive from other healthcare organisations may be relied upon for clinical decision making.

Read more: Data Quality Checklist for 'Active' Patients