Get My Health Record if you're not eligible for Medicare

If you're not eligible for Medicare or Department of Veteran's Affairs (DVA) benefits, you can still get My Health Record.

There are some additional steps you need to do online before you can view your record. This helps protect your sensitive health information and should take about 15 minutes to complete.

  1. Apply for an Individual Healthcare Identifier (IHI)

    An Individual Healthcare Identifier (IHI) is a number that identifies you for healthcare purposes and My Health Record.

    The quickest way to get an IHI is online using the IHI service through your myGov account.

    If you don’t have a myGov account, you will need to create one first.

  2. Complete the My Health Record registration form

    You must print and post the registration form and certified copies of identity documents. You cannot register for My Health Record online or by telephone.

    If registering for yourself

    Print and complete the Register for a My Health Record form.

    Complete all questions on the form.

    • Question 6: Write your IHI number provided by Services Australia.
    • Question 7: Write your address as recorded with Medicare, DVA or Healthcare Identifiers Service.
    • Question 9: If you want to see details of your COVID-19 vaccination, ensure that the last box “Do not include details of my vaccinations sourced from the Australian Immunisation Register (AIR)” remains unticked.

    If registering for a dependant

    Print and complete the Apply to be your dependant's authorised representative and register them for a My Health Record form.

    Identity documents

    You will need to provide 100 points of identification when you submit the form. Copies of your identity documents must be certified. The form provides details about what documents you can provide and who can certify them.

    If any of these documents are not in English, you need to provide certified copies of both the

    • original document and
    • the English translation of the document.

    Copies of foreign language documents without an English translation cannot be processed.

    If you need help with the form, call the My Health Record helpline on 1800 723 471, select option 1.

  3. Submit your application

    Post the registration form and certified copy of identity documents to:

    My Health Record

    GPO Box 9942

    Sydney NSW 2001

    It can take up to 10 business days from the date we receive your application form for it to be processed (or longer in times of high demand). Once your application has been processed, you will receive a letter with your Identity Verification Code (IVC). You will need this code to view your record. View our guide: Link My Health Record to myGov using your Identity Verification Code (IVC).