Make a Medicare claim

1. Claim Medicare at your doctor's office

   The quickest way to claim your Medicare benefit is at your doctor's office straight after you pay.

   To do this you need to both:

   • be enrolled in Medicare
   • show your Medicare card.

   If your doctor bulk bills, you don't need to pay.

   When you pay at the doctor's office, ask if they can make an electronic claim for you. If they can, they'll do it on the spot. Medicare will process the claim as soon as possible and pay your Medicare benefit into either:

   • the account for the EFTPOS card you used to pay
   • the bank account you've registered with Medicare.

   You may need to give Medicare proof of payment when you claim. Find out more about proof of payment.

   If Medicare is paying into your bank account, they will need your correct bank account details. Find out how to update your Medicare details.

   If you pay using cash, Medicare will pay your benefit electronically into the bank account you have registered with them.

   For more information, visit the Services Australia website: Medicare claims.

2. Claim Medicare through myGov

   If your Medicare account is linked to myGov, sign in online or in the app and select Make a claim.

   When you submit your claim, you'll usually get your benefit within 7 days.

   For more information, visit the Services Australia website: Medicare claims.

3. Claim Medicare by mail

   If you can't claim at the doctor's office or online, you can claim by mail. To do this, complete a Medicare claim form and post it to Medicare. The address is on the form.

   When you submit your claim by mail, you'll usually get your benefit within 21 days from when it is received. Medicare will pay electronically into the bank account you have registered with them.

   For more information, visit the Services Australia website: Medicare claims.

4. Claim Medicare at a service centre

   You can also make a claim at a Medicare service centre. When you do, Medicare will pay the benefit into your bank account. It's important to make sure your bank details are correct. Medicare will confirm your bank details when you make your claim.

   If you submit your claim at a service centre, you'll usually get your benefit within 21 days. Medicare will pay electronically into the bank account you have registered with them.

   For more information, visit the Services Australia website: Medicare claims.