Update or remove a Record Access Code

Once you set a Record Access Code (RAC), you'll need to give it to any new healthcare organisations you want to access your record. Organisations that accessed your record before you set a RAC won’t need the code again. You can generate a new code or delete one you have already set via the 1800MEDICARE app.

Log in to the 1800MEDICARE app

Open the 1800MEDICARE app, select Log in.
Select a record

Choose the record you want to access. This could be your record or someone you care for.
Select the profile icon

In the top right corner of your screen, select the profile icon.
Select 'Privacy and access'

Select Privacy and access.
Select 'Healthcare organisations'

Select Healthcare organisations.
Select 'Access for all other organisations'

Select Access for all other organisations.
Select 'This record is restricted'

Select This record is restricted.
Share, generate a new code or delete the RAC

You can choose to share, generate a new code or select the bin icon in the top right corner of the screen to delete the RAC.

Update or remove a Record Access Code

Log in to the 1800MEDICARE app

Select a record

Select the profile icon

Select 'Privacy and access'

Select 'Healthcare organisations'

Select 'Access for all other organisations'

Select 'This record is restricted'

Share, generate a new code or delete the RAC