Milan is an enthusiastic researcher, a health informatician and a health manager. He is currently working as a Clinical Documentation Specialist in Western Sydney Local Health District. He is also doing his PhD at School of IT at the University of Sydney. He is studying IT system implementation and benefits in a hospital setting. Milan’s expertise/interests include the evaluation of IT system implementation, UX, electronic health records, data analytics, organisational efficiency and patient safety using Electronic Clinical Systems. He worked for more than ten years as a clinician in Westmead Emergency Department. He also has vast experience of research as well as a sound, track record of publications in reputed international journals and conferences. Milan received Master of Health Management & Master of Public Health from University of New South Wales (UNSW).