Skip to main content
Are you a healthcare provider? Visit the healthcare Provider Portal
A doctor having a telehealth consultation with a patient

Cyber security

Keep your health information private and secure.

Why is cyber security important?

Did you know that your health information can be even more attractive to cyber criminals than your financial details?

You can take a few simple steps to stay private and safe when you’re online. These steps include using passwords that are hard to crack, keeping your software up to date and staying aware that your online activity can leave a footprint.

How is your health information kept safe?

Our Cyber Security Centre (CSC) works with the healthcare sector to help identify ways to keep their information secure.

To keep Australia ahead of possible security threats, our CSC provides information and guidance for both individuals and the healthcare sector.

Learn more about how to stay smart online

How to stay private and secure online

Digital footprint

As you move around the internet or use your digital devices, you leave behind a trail of information. This is called your digital footprint. It includes browsing, paying online, and what you share on social media.

It’s possible to manage your digital footprint. You can do this by finding out what information exists about you online. This means you can use the Internet more safely.

Download and follow these simple steps to control your digital footprint (PDF, 524.33 KB)

  • Think before you post
  • Find your digital footprint
  • Decide what to update or remove
  • Check your privacy settings
  • Follow the password advice
  • Clear your browsing history

Passwords

Your passwords are the key to all your information. They’re the first line of defence for anything you sign in to, for both your work and personal lives.

The passwords you choose are important. Ideally, they should be long and complex – making them hard for cyber criminals to crack. And don’t forget to use a different password for each account.

Download this fact sheet for more ways to protect your privacy and security using passwords (PDF, 451.32 KB)

  • Use upper, lower case, numbers and special characters
  • Passphrases are harder to crack
  • Don’t use well-known or easy to guess passwords
  • Password managers can store multiple passwords
  • Multi-factor authentication uses more than just a password

My Health Record

My Health Record is protected by a firewall, secure sign in process, audit logging and Australian Government legislation. You can also help to maintain the security on your account.

Strong passwords, up-to-date software, and checking privacy settings on your accounts and devices are all good ways to keep your information safe. And if you’re worried about the information others might be able to see on My Health Record, you can set your own privacy and access controls there too.

Get more tips on how to protect your record

  • Use a strong passphrase and secret question
  • Review your My Health Record access log
  • Always manually enter your sign in details
  • Don’t click on links in emails to sign in
  • Set strong privacy settings on your accounts and devices
  • Turn on automatic software updates