Australians to decide on a smarter and safer way to share their important healthcare information

26 July 2018: By the end of 2018, a My Health Record will be created for every Australian, unless they choose not to have one.

The Australian Digital Health Agency, in partnership with consumer and clinical bodies across the country, is working to ensure that all Australians are able to make an informed decision about whether they want a My Health Record.

Over $114 million is being spent on consumer communication activities, with both national paid advertising as well as information being available in over 15,255 health care locations including general practices, pharmacies, public and private hospitals, and via Aboriginal Medical Services and National Aboriginal Community Controlled Health Organisations. Every registered health practitioner and self-regulated health professional (over 700,000) has received a letter regarding My Health Record.

Australia Post will provide information on My Health Record via 4,353 post outlets, as will all Department of Human Services access points (which receive over 80,000 contacts a day). The Department of Human Services will also include My Health Record information within letters sent to the public during the opt out period, which will reach around 3.2 million people. Consumer information will also be displayed in 1,400 public libraries.

The national coverage of 31 Primary Health Networks have been engaged to conduct community engagement, each conducting three to five community sessions per week during the opt out period. Event sessions range from local activities through to participation at large outdoor festivals.

Additionally, there are formal agreements in place with 16 peak consumer organisations including the Consumers Health Forum of Australia, Carers Australia, Australian Council of Social Service, Arthritis Australia and others. The organisations are providing support to distribute consumer information about My Health Record and the opt out period via events, conferences and member forums.

For more information, see Media release: My Health Record – Australians to decide on a smarter and safer way to share their important healthcare information