Secure Messaging to take a leap forward

The Australian Digital Health Agency has released a request for tender seeking partners in industry to establish an interoperable and secure electronic messaging service. Its objective is to improve ‘point to point’ messaging across care providers and the clinical information systems being used across Australia.

Chief Executive of the Australian Digital Health Agency, Mr Tim Kelsey, highlighted secure messaging as a delivery priority for the Agency in 2016/17.

Chair of RACGP’s e-health committee and Co-Sponsor of the project Dr Nathan Pinskier said “My colleagues want to securely and seemingly communicate with health professionals to support their patients care delivery”.

“Currently we are using pen and paper and fax machines to communicate with each other”.

“If we are to have a world class health system, we need our health professionals to be able to securely and safely communicate information electronically to improve the care they provide their patients”.

The Australian Digital Health Agency was established on 1 July 2016 by Australian Governments to deliver a world leading national digital health capability, which will advance the efficiency, quality and delivery of healthcare provision to improve the health outcomes of all Australians.

“Technology is changing the life of Australians, with mobile banking, social media and online shopping”.

“In health care, digital technologies have the ability to transform care, placing patients truly at the centre of their health, with better information and more choice and control”, said Mr Kelsey.

“The Australian Digital Health Agency is committed to working with patients, health professionals, Governments and industry, to deliver a connected and patient cantered health system”.

More Information:


Proposals will be sought from industry secure messaging suppliers, clinical information system/applications suppliers and end users to collaborate on implementation projects to prove the concept and demonstrate a working model going forward for three key use cases to support the adoption of secure messaging capabilities across the health sector: General Practice referral to Specialist; Allied Health message to General Practice or Specialist; and Hospital Discharge Summary to General Practice and/or other Provider.
The Agency has identified $900,000 to support this initiative, which is hoped to attract consortiums who can co-design and deliver a solution. The Secure Messaging Program is a collaboration between the Agency, industry and healthcare providers to send electronic messages securely from one healthcare provider to another, with confidence that the message will be received and can be read by the recipient. The program is separate to the My Health Record, which provides a record about a person that can be accessed by registered, authorised healthcare providers.



Media contact: Alison Sweeney, Senior Communications and Media Officer, 02 8298 2669 / 0414 187 350 [email protected]