We’re here to help with any questions you may have, or support you may need.
Getting proof of your COVID-19 vaccinations
The Australian Digital Health Agency cannot access, edit, or reproduce your COVID-19 vaccination information. All appropriate advice for accessing your vaccination history can be found on the Services Australia website. This includes guidance for accessing vaccination history online and paper, and also for Medicare and non-Medicare holders.
Visit our frequently asked questions page for more information. Please do not use the contact form below as it will delay your support.
If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on Triple Zero (000).
Mental health support
If you or someone you know needs immediate help, contact:
Beyond Blue provides free information and support to help you achieve your best possible mental health, whatever your age and wherever you live.
Phone: 1300 224 636, available 24 hours a day, 7 days a week
Lifeline Australia provides free compassionate support for people in crisis.
Phone: 131 114, available 24 hours a day, 7 days a week
Headspace provides free support and counselling to young people aged 12-25 years old, their family and friends.
Phone: 1800 650 890, available from 9am - 1am, 7 days a week
Kids Help Line provides free support and counselling to young people aged 5-25 years old, their family and friends.
Phone: 1800 551 800, available 24 hours a day, 7 days a week
Mensline Australia provides free phone and online counselling service for men with emotional health and relationship concerns.
Phone: 1300 789 978, available 24 hours a day, 7 days a week
Contact your clinical software vendor for help with:
clinical software technical support and trouble shooting (e.g. error messages)
installing Medicare and NASH PKI certificates
We have three physical offices located across Australia.
Due to the agency’s COVID-19 response, our offices are currently closed to the public. We are continuing to operate and provide all regular services during this time. To contact us, please call or use the contact form on this page.
Level 25, 175 Liverpool Street
Sydney NSW 2000 Australia