Connected Care Update
The Agency is progressing Connected Care to support a more connected, secure and interoperable digital health system. We are working with industry to strengthen connectivity across Australia’s healthcare ecosystem.
Software developers, healthcare organisations and implementation partners joined the Agency’s Connected Care Industry Update on 5 August 2026. Thank you to everyone who took part.
If you missed the event, you can still watch the presentations, panel discussion and audience Q&A below.
Recordings
Opening and Connected Care vision and priorities
Peter O'Halloran
Chief Digital Officer, Australian Digital Health Agency
Amanda Cattermole PSM
Chief Executive Officer, Australian Digital Health Agency
A welcome and Acknowledgement of Country, followed by an overview of the Connected Care vision and priorities, including the role of consumer empowerment and clinical governance in shaping a connected healthcare system.
Priorities for digitally enabled high-quality care
Gillian Giles
Executive Director Clinical Governance, Australian Commission on Safety and Quality in Health Care
An update on the Commission's priorities for supporting safe, high-quality digitally enabled care. The Commission is also consulting on the draft NSQHS Standards (third edition), which include a stronger focus on digital care and clinical governance
Have your say on the draft NSQHS Standards (third edition) by 25 September 2026.
Panel discussion: Clinical governance and consumer and clinician engagement
Sandra Cook
Dr Amandeep Hansra
Gillian Giles
Imelda Gilmore
A discussion on the importance of clinical governance and meaningful engagement with consumers and clinicians in digital health initiatives.
Share by Default
Alex Powell
Branch Manager Clinical Governance and Assurance, Australian Digital Health Agency
An update on the Share by Default initiative, including future direction and exemptions.
Standards
Ryan Mavin
Branch Manager Informatics and Standards, Australian Digital Health Agency
An update on digital health standards, available resources and how this work supports the broader Connected Care program.
Conformance
Sandra Cook
Branch Manager Connected Care, Australian Digital Health Agency
An overview of the new approach to conformance and its role in supporting safe, consistent implementation.
Bringing Share by Default, standards and conformance together
Peter O’Halloran
Chief Digital Officer, Australian Digital Health Agency
An overview of how Share by Default, standards and conformance work together to advance Connected Care.
Customer Experience and Product update
Ines Sostaric
Branch Manager Customer Experience and Products, Australian Digital Health Agency
Darian Eckersley
Director Experience and Service Design, Australian Digital Health Agency
An overview and demonstration of new portal designs and future approaches to clinician access to My Health Record, including native integration, SMART on FHIR applications, and HIPS/NPP capabilities.
Audience Q&A and closing remarks
Peter O'Halloran
Chief Digital Officer, Australian Digital Health Agency
Alex Powell
Branch Manager Clinical Governance and Assurance, Australian Digital Health Agency
Ryan Mavin
Branch Manager Informatics and Standards, Australian Digital Health Agency
Sandra Cook
Branch Manager Connected Care, Australian Digital Health Agency
Ines Sostaric
Branch Manager Customer Experience and Products, Australian Digital Health Agency
Responses to audience questions and a summary of key takeaways from the event.