View My Health Record using an app

You can securely view health information in your record through the HealthNow app.

You can also access your proof of vaccination and immunisation history.

Quick facts

What's the difference between 'access' and 'viewing access'?

Apps connected to the My Health Record system give you secure ‘view only’ access to your My Health Record. When accessing your record through myGov, you can manage and update your record.

What to do if you think information is missing

If there are documents missing that you think should be there, ask your doctor to upload them.

Find out what to do if immunisation information is missing.

Contact My Health Record Help line: 1800 723 471.
The Help line is available 24 hours, 7 days a week.
Free call (call charges apply from mobile phones).
If you need an interpreter, please call TIS National on 131 450.
For hearing or speech assistance, contact the National Relay Service or call 1300 555 727

I don't have a smartphone and internet

If you would like to get proof of your COVID-19 vaccinations as a hardcopy, you can call the Australian Immunisation Register on 1800 653 809 (Monday to Friday 8 am to 5 pm) and ask them to send your immunisation history statement to you. It can take up to 14 days to arrive in the post.

Getting started

If you have a My Health Record and have already set up your record, you have the option of using a mobile app to view information in your record. This is a secure and simple way to view your information.