Media release - New My Health Record guidelines launched for pharmacists

Pharmaceutical Society of Australia (PSA) launched new guidelines today for pharmacists to promote meaningful clinical use of the My Health Record system to enhance patient-centred care.

The new guidelines will help increase the number of pharmacists using My Health Record, a digital system that enables healthcare providers to share secure health data and improve the safety and quality of patient care.

My Health Record enables important health information including allergies, medical conditions, treatments, medicines, and scan reports to be accessed through one system. The benefits include reduced hospital admissions, reduced duplication of tests, better coordination of care for people with chronic and complex conditions, and better informed treatment decisions.

PSA National President Dr Shane Jackson and Agency CEO Tim Kelsey at the PSA guidelines launch

PSA National President Dr Shane Jackson said that the guidelines will further enable the digital capability of pharmacists is a game changer for pharmacists’ contribution to enhancing medication safety and ensuring quality use of medicines.

“Having access to information will allow pharmacists to deliver more effective and efficient care,” said Dr Jackson, who is the Chair of the Project Advisory Group.

“Pharmacists have a professional responsibility to review their practice and where necessary, build on their digital health competency, to integrate use of the My Health Record system into patient care.

“PSA is delighted to offer these professional guidelines for pharmacy practice as well as implementation tools for digital health.”

Queensland pharmacist, and Chair of the Project Working Group, Chris Campbell said the ease of access to information by using My Health Record was going to make the biggest difference for pharmacists to providing care.

“The My Health Record integration helps to make key clinical decisions possible at the point of professional interaction such as dispensing and medication review.

“Until now, pharmacists have been dispensing, counselling, providing advice, and conducting medication reconciliation partially blindfolded,” Mr Campbell said.

“My Health Record helps to lift the veil and our contributions will further cement pharmacists as an integral member of the primary health care team.”

Australian Digital Health Agency CEO Tim Kelsey said the guidelines were an essential support for pharmacists in the transition to embedding My Health Record as a normal part of daily pharmacy practice.

“PSA, and in particular Dr Shane Jackson’s strong leadership for My Health Record is much appreciated by the Agency as it gears up for the expansion of My Health Record to every Australian unless they choose not to have one, later this year,” Mr Kelsey said.

“The ability for pharmacists to contribute patient health information to My Health Record is an integral part of the My Health Record system. In My Health Record, pharmacists have a platform to enhance the provision of patient-centred care though access to key patient health information and by contributing valuable information related to care they have provided.”

All Australians will be provided with a My Health Record by the end of 2018, unless they choose not to have one.


Further information
Pharmaceutical Society of Australia Pharmaceutical Society of Australia My Health Record Guidelines for Pharmacists.

Media contacts

Australian Digital Health Agency
Pharmaceutical Society of Australia David Cooper
Senior Media Manager
Mobile: 0428 772 421
Email: [email protected]

Pharmaceutical Society of Australia
Jarryd Luke PSA Communications Officer
Phone: 07 3186 2812
Email: [email protected]

About the Australian Digital Health Agency
The Agency is tasked with improving health outcomes for all Australians through the delivery of digital healthcare systems, and implementing Australia’s National Digital Health Strategy – Safe, Seamless, and Secure in collaboration with partners across the community. The Agency is the System Operator of the My Health Record, and provides leadership, coordination, and delivery of a collaborative and innovative approach to utilising technology to support and enhance a clinically safe and connected national health system. These improvements will give individuals more control of their health and their health information, and support healthcare professionals to provide informed healthcare through access to current clinical and treatment information. Further information:

About the Pharmaceutical Society of Australia
PSA, as the Government-recognised peak professional body for all pharmacists in Australia, is focused on improving the health of Australians through excellence in pharmacist care. PSA is the peak national professional pharmacy organisation representing Australia’s 30,000 pharmacists working in all sectors and across all locations. The core business of PSA is practice improvement in pharmacy by providing continuing professional development and practice support, in order to improve the health of Australians. PSA provides an extensive program of education and professional development activities across Australia, including the PSA Intern Training Program. Further information:

Download the media release - New My Health Record guidelines launched for pharmacists (PDF 297kB)