Simple steps to protect small healthcare businesses

The Information Security Guide for Small Healthcare Businesses (the Guide) is a simple tool produced by the Australian Digital Health Agency for every business to take simple steps to better protect their information.

The Guide, which was developed in partnership with the Australian Government's Stay Smart Online program, provides simple guidance for non-technical health professionals regarding issues such as privacy, passwords, software updates, back-ups and staff security awareness.

Healthcare providers are, rightly, focussed on providing quality care and patient outcomes, and sometimes information security can seem like an overly complicated and technical task.

In reality, there are some very simple steps that every healthcare business can take to improve their information security – and you don’t need to be a technical expert or invest high amounts of money.

We want to help healthcare providers to take control of their information security and, ultimately, provide greater assurance to their patients regarding the security and privacy of health information.

During Stay Smart Online Week 2017, which ran earlier this month, the Minister Assisting the Prime Minister for Cyber Security, the Hon Dan Tehan MP, reminded everyone of the importance of online information security.

“Cybercrime is estimated to cost our economy a conservative $1 billion a year, and the victims include mums and dads and small businesses,” Minister Tehan said.

“In 2017, there have been more than 51,000 online scams at a cost of almost $37 million, reported to Scamwatch. It’s vitally important that every Australian thinks about cyber security and takes precautions to protect themselves online.”

A copy of the Information Security Guide for Small Healthcare Businesses is available at:


Earlier this year, the Agency launched its Digital Health Cyber Security Centre to support the secure information that is stored and transacted through the Agency. More information is available Digital Health Cyber Security Centre.

Stay Smart Online provides simple, easy to understand advice on how to protect yourself online as well as up-to-date information on the latest online threats and how to respond. More information is available at