Statement on Daily Telegraph article regarding use of medical records

My Health Record is a secure electronic health record, which enables health care providers and consumers to share health information securely.

This includes critical health information like pathology reports, diagnostic imaging, medications information and health summaries uploaded by authorised health professionals. A person, or their authorised representative, can securely view their My Health Record via accredited channels - but cannot download content. Accredited channels may include authorised applications and portals, such as Tyde. A person wanting to view their My Health Record via a mobile application, must first undergo an authorisation process. Additionally, a person can revoke at any time their approval for an application to access their My Health Record.

The Australian Digital Health Agency (The Agency) has contacted Tyde Australia (a registered Portal Operator for the My Health Record) in relation to the claims published in the Daily Telegraph today.

The Agency has been assured that the article is incorrect in relation to any operational involvement of E-Nome in the operation of the Tyde consumer application. Additionally, it is currently not possible for a mobile application to download information from the My Health Record system.

The My Health Record Act does not permit a third party to sell a healthcare recipient’s information without the Healthcare Recipient’s consent and other legislation, such as the Healthcare Identifiers Act and Privacy Act, strictly regulates the use of healthcare identifiers and other personal information.

The Agency understands Tyde will be publishing a media response correcting the Daily Telegraph article.


Media contact: Belinda Newham, Director Communications
Mob: 0466 772 312 Email: [email protected]

About the Australian Digital Health Agency

The Agency is tasked with improving health outcomes for all Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia. The Agency was established on 1 July 2016 by the Australian Government as a statutory authority in the form of a corporate Commonwealth entity, and reports to all Australian governments through the COAG Health Council.