Vision for a connected Australian Health System

Australians and their clinicians want a seamless health system which delivers high quality, safe care through better sharing of information.

The Australian Digital Health Agency today has released a Request for Tender (RFT) to develop a Strategic Interoperability Framework for Australia.

Ms Bettina McMahon Executive General Manager, Government, Industry & Delivery will lead this important work, saying "Sharing patient information across the Australian healthcare system is a complex issue requiring the alignment of policy, workflow, patient information, even business models."

The Australian Digital Health Agency has a requirement for the provision of services to develop an interoperability strategy for the digital health ecosystem in Australia.

"Interoperability requires recognising the known concerns of patients and healthcare providers and working through useful approaches to manage the potential risks."

"Ultimately, an interoperable health system will provide a seamless service experience for a person using health services," said Ms McMahon.

The CEO of the Australian Commission on Safety and Quality in Health Care, Adjunct Professor Debora Picone AM, has welcomed the decision to tender for a national interoperability framework: "We know the key to a high-quality health care system is the secure, timely and accurate sharing of information between health providers and their patients."

"The Commission is looking forward to working with the Agency and Australian jurisdictions to support an interoperable health system," said Adjunct Professor Picone.

The Agency's recent consultation with the community, including more than 1,000 survey responses and written submissions, revealed that over 65% of respondents said the Australian healthcare system is difficult to navigate. People want to know the cost, quality, and availability of services, and experience a more integrated service experience.

The outcome of the RFT will shape the future design of an interoperable health system where the Australian Government continues to own, operate and deliver the infrastructure and work with industry to ensure that Australians can access the health information they need where and when they need it.

Responses to the RFT close at 11am local Sydney time on Monday 26th of June 2017, with a procurement phase for the new system expected to commence in the middle of 2017.

The RFT is available on the Agency website.


Media contact: Mark Kinsela, Communications and Media

Mob: 0407 796 990, [email protected]

About the Australian Digital Health Agency

The Agency is tasked with improving health outcomes for all Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia. The Agency was established on 1 July 2016 by the Australian Government as a statutory authority in the form of a corporate Commonwealth entity, and reports to all Australian governments through the COAG Health Council.