This content is draft for consultation
Digital Health Procurement Guidelines
About the Guidelines
The Digital Health Procurement Guidelines (the Guidelines) support a coordinated and consistent approach to purchasing healthcare technology in Australia. They will help to bring about a change in the market, where interoperability, global standards and best practice are built into procurement processes.
Interoperability and digital health standards are featured in the first version as they are fundamental to ensuring connected care across Australia. By embedding standards within technology procurement we boost digital capability and ensure better access to accurate, timely health information and reusable data within Australian health systems, benefiting clinicians, consumers, patients and their care teams.
Developed by the Australian Digital Health Agency (the Agency) in collaboration with the Australian healthcare sector, the Guidelines include practical steps for incorporating digital health standards into procurement processes to enable interoperability.
Release plan
The Guidelines have been gradually updated with new content as it has been developed following their first publication in June 2024. Over time, further content and functionality will be added.
This version is a draft for consultation to finalise the current content with wider review from industry and potential users. The Agency invites industry experts and stakeholders to contribute to the ongoing development of these Guidelines.
Who should use the Guidelines?
The Guidelines are designed to support organisations when engaging with technology providers. Organisations can easily navigate to the standards and requirements specific to the system or technology they wish to procure. Relevant standards can be incorporated into procurement processes and used in the development of contracts. Buyers in both public and private organisations are welcome to link to these Guidelines in tender documents to ensure essential requirements are considered upfront.
The Guidelines can be used by:
- leaders responsible for buying medical devices, ICT systems and architecture, and related services
- technology providers/vendors in the design and development of solutions
- other professionals involved in the procurement process such as clinicians, health service planners, healthcare managers, health informaticians, ICT strategy and architecture subject matter experts.
Why are the Guidelines important?
The Guidelines agreed to by the sector, for use across the sector, will ensure a coordinated approach and alignment to international best practices.
They aim to ensure:
- safer and more connected healthcare for all Australians
- seamless flow of data between healthcare services
- semantic data consistency.
Improving interoperability across systems improves the availability of consistent, accurate health information that is easily accessed by clinicians when they need it. This is one of the key elements to making the Australian healthcare system more connected.
Defining a clear set of standards and requirements helps the sector achieve enhanced levels of consistency and capability for technology solutions that better support patients, consumers and clinicians.
The Guidelines will also support technology companies to better understand the standards and requirements for inclusion in the design and delivery of digital health solutions.
National Digital Health Standards Catalogue
Detailed information about the standards referenced in the Guidelines is available in the National Digital Health Standards Catalogue.
Procurement planning considerations
Recommended phases for digital health procurement.
- The organisation’s business objectives help guide requirements
- Consultation with stakeholders and subject matter experts inform operational, technical and clinical requirements as required.
- Vendors are invited to respond to requirements provided in the tender.
- A committee evaluates vendor responses to assess their experience and ability to deliver the requirements.
- A scaled weightage system is key to avoid unnecessary biases.
- The organisation requests commercial best fit and final offer from short-listed vendors.
- Contract is exchanged to ensure delivery as per requirements.
- The contract should be developed to ensure scalability, defined liabilities and protection from non-obsolescence.
Other considerations when planning procurement
Digital health procurement is complex, involving a range of stakeholders and varying approaches by different organisations and jurisdictions. However, the Agency has provided direction below for consideration throughout the procurement process.
Legal requirements
Buyers should consider all relevant national and state legislations and frameworks and seek legal advice to ensure compliance.
Security requirements
Buyers should receive appropriate ICT security advice to safeguard data for both care and research purposes.
Local content stakeholders
Appropriate subject matter experts both internal or external to your organisation should be consulted to understand local contexts and requirements.
General procurement guidance
View the relevant rules, processes or policies from the Commonwealth and your local jurisdiction:
Commonwealth:
Australian jurisdictions:
- NSW Procurement Policy Framework
- QLD Procurement Policy
- WA Health Procurement Policy Framework
- VIC Health Procurement Policy
- SA Procurement Policy
- TAS Health Procurement Policy
- ACT Procurement Policy
- NT Procurement Framework
Get started
This content is draft for consultation.
The Procurement Guidelines are focussed on helping to achieve consistency in the procurement process by providing guidance to procuring and contracting authorities across Australian healthcare.
The guidelines set out to provide some guiding principles and practical guidance, including statements related to the digital health standards that should be considered as part of the sourcing process for technology solutions.