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What's new in CVIP

Release 1.2.1, 23 September 2021

This release enables CVIP to integrate with the Commonwealth Booking Platform (operated by Healthengine). 

The integration will enable clinics to have a streamlined workflow when searching and checking-in patients before performing vaccinations. For an integrated clinic, appointment booking information from Healthengine will automatically be available in the CVIP ‘Patient List’ on the day of the appointment.

To set up this integration:

  1. Contact Healthengine’s Commonwealth Booking Platform Support team.
  2. Provide your clinic ID. This appears under your name and clinic details on the top right of the screens when logged into CVIP.

Healthengine will then enable your integration.

To learn how to use CVIP, you can register for an education session. Alternatively, to request an education session for your clinic please email: [email protected]

Release 1.2, 24 June 2021

This release includes the following updates.

For providers

  • Find patient
    • New IHI search feature to search and validate the patient's information with AIR based on their Individual Healthcare Identifier (IHI) number. This feature is useful for patients who are not eligible for Medicare but have an IHI number.
    • Enhancement to Address search that allows Google search selection when completing address information. The address field can still be manually completed. In either case, the address must match the address provided for Medicare.
    • Enhanced field validation for Medicare number, IHI number, Patient Name, and Date of Birth fields. This improves the accuracy of information submitted to AIR and reduces AIR encounter failures.
    • New Amend AIR record feature available from the Immunisation History tab. This lets you update vaccine information for an encounter successfully submitted to AIR based on AIR update encounter criteria.
    • The Salutation field issue has now been resolved and providers can edit and save salutation information. This field is not mandatory to upload an encounter to AIR.
  • Patient list
    • New Patient list view lets you view a list of patients who have checked-in using the CVIP consumer self-check-in or have been booked for the day using the assisted check-in feature.
    • New Search feature lets you search patients from the patient list based on their demographic details.
    • New Print QR code feature lets clinic staff print a QR code from the patient list if the self-check-in or assisted check-in process is used by the clinic. This is an optional feature and can be used based on the clinic’s administrative practices.
    • New Mark patient as arrived feature to note if the patient has presented for their vaccine appointment or is still present after the initial check-in. This is an optional feature and can be used based on the clinic’s administrative practices. Note this field is an internal system field to help facilitate the practices to manage their patient list.
  • Clinic reports
    • New Update a failed encounter feature so you can update any details in a failed AIR encounter and resubmit to AIR. If an encounter failed due to an AIR warning error and none of the details need to be changed, the encounter can simply be selected and re-submitted.
    • Enhancement to the Clinic Report download feature. The title of the downloaded report will include the clinic name and the date and time of download for traceability.
  • The CVIP clinic ID is now displayed underneath the clinic name. This information is required to generate a clinic specific QR code. Please refer to Get your clinic ready for further information.

For consumer self-check-in or assisted check-in

  • New Select Clinic feature for consumer to select the clinic they are attending to ensure their patient information is available in the clinic’s patient list. This will let you select the patient from the patient list rather than scanning the QR code.
  • New IHI number option as a type of ID to allow consumer to enter their Individual Health Identifier (IHI) number information if they are not eligible for Medicare.
  • Enhanced print option to allow printing of the QR code on a label printer.

Get your clinic ready

Clinics can now generate a clinic specific QR code check-in poster. This will ensure that the clinic name is automatically selected during consumer self-check-in or assisted registration process. For instructions, refer to Get your clinic ready.

Update: 21 May 2021

This update to the CVIP provider workflow relates to privacy protections for patients when collecting COVID-19 vaccine ‘cohort eligibility’ information.

Cohort information is only relevant for COVID-19 vaccinations and this information will be used by Commonwealth and state or territory government health agencies to monitor the progress of the vaccine rollout.

This field is optional. If your vaccination providers complete it, they must first get agreement from patients to record the main reason they were assessed as eligible for the vaccine in CVIP. Please ask each patient receiving a COVID-19 vaccine for their permission to record this information. If they agree, select the appropriate cohort category. Patients who do not agree are still able to receive a COVID-19 vaccine.

Please note that, unlike vaccination details, cohort information is not recorded in the Australian Immunisation Register (AIR).

The ‘Cohort’ field on the ‘Patient’ screen of the vaccine provider workflow will default to ‘Not required/Did not consent’. Do not change this if administering a flu vaccine or if you do not need this information when administering a COVID-19 vaccine.

You can provide or direct patients to the short form CVIP collection notice (PDF, 307.48 KB) or patients can visit www.health.gov.au/covid19-privacy for the long version.              

What these changes mean for you

  • Please read and accept updated Terms of Use the next time you log into CVIP. If you have any questions about the updates, please contact our Helpline 1800 723 471 (option 3).
  • The ‘Cohort’ field on the ‘Patient’ screen of the vaccine provider workflow will default to ‘Not required/Did not consent’. If you are collecting ‘Cohort’ information, please ask each patient receiving a COVID-19 vaccine for their permission to record this information. Do not change this if administering a flu vaccine or if you do not need this information when administering a COVID-19 vaccine.
  • You can print and display the short form CVIP collection notice (PDF, 307.48 KB) where it can be read by patients.

Release 1.1, 29 April 2021

  • New 'Terms of Use' feature to allow providers and individuals to view and accept the terms of use within CVIP. 
  • New 'Cohort' field to allow recording and reporting on number of individuals vaccinated in each cohort, aligned to COVID-19 vaccine national rollout phases. 
  • Enhancement to the ‘Clinic Report’ to allow providers to download the clinic report in CSV or Excel format. The report also contains additional patient information, such as individuals address, cohort, Medicare number etc to assist with clinic administrative reporting. 
  • Option to refresh and print immunisation history so that providers can give patients an updated immunisation history as evidence of vaccination. This is useful for patients who don’t have easy access to other channels to get an updated immunisation history. 
  • Improved consumer self-check-in to allow individuals who do not have an existing Australian Immunisation Record (AIR) record to still use self or assisted check-in. 
  • Improved provider registration to ensure patient information is validated to check for an existing AIR record. 
  • Improved error handling and validation to reduce AIR encounter errors and rejections including when AIR system is down.