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View My Health Record via an app

You can securely view health information in your record through the Healthi or HealthNow apps.

You can also access your proof of vaccination and immunisation history.

Quick facts

What's the difference between 'access' and 'viewing access'?

Apps connected to the My Health Record system give you secure ‘view only’ access to your My Health Record. When accessing your record through myGov, you can manage and update your record.

What to do if you think information is missing

If there are documents missing that you think should be there, ask your doctor to upload them.

Find out what to do if immunisation information is missing.

 

Contact My Health Record Help line: 1800 723 471.
The Help line is available 24 hours, 7 days a week.
Free call (call charges apply from mobile phones). 
If you need an interpreter, please call TIS National on 131 450. 
For hearing or speech assistance, contact the National Relay Service or call 1300 555 727

I don't have a smartphone and internet

If you would like to get proof of your COVID-19 vaccinations as a hardcopy, you can call the Australian Immunisation Register on 1800 653 809 (Monday to Friday 8 am to 5 pm) and ask them to send your immunisation history statement to you. It can take up to 14 days to arrive in the post.

Getting started

If you have a My Health Record and have already set up your record, you have the option of using a mobile app to view information in your record. This is a secure and simple way to view your information.

Using the Healthi app

 

Step 1. Download Healthi from the App Store

Step 1. Download Healthi from the App Store

Step 2. Create and confirm a pin

Step 2. Create and confirm a pin

Step 3. ​​​​​Sign in to your myGov account

Step 3. Sign in to your myGov account

Step 4. Give Healthi permission to access your record

Step 4. Give Healthi permission to access your record

Step 5. You can now view your health information including immunisations on the go

Step 5. You can now view your health information including immunisations on the go
 

Go to the App Store

Using the HealthNow app

Step 1. Download HealthNow from the App Store or Google Play and create your account

​Step 1. Download HealthNow from the App Store or Google Play and create your account

Step 2. Check your email to verify your account

Step 2. Check your email to verify your account

Step 3. You can now log in

Step 3. You can now log in

​​​​​Step 4. ‘Connect’ to link your record and 'Confirm'

Step 4. 'Connect' to link your record, by giving your consent

Step 5. Sign in to your myGov account

Step 5. Sign in to your myGov account

Step 6. Give HealthNow permission to access your record​​

Step 6. Give HealthNow permission to access your record

Step 7. You can now view your health information including immunisations on the go

Step 7. You can now view your health information including immunisations on the go
 

Go to the App Store Go to the Google Play​​​

Check out our frequently asked questions on getting proof of your COVID-19 vaccination.

How to set up and access your record online

How to set up and access your record online

Getting proof of your vaccinations from My Health Record

Getting proof of your vaccinations from My Health Record

Frequently asked questions

Frequently asked questions

Contact us

Contact us