Australian Digital Health Agency Executive Team

Mr Tim Kelsey CEO

Tim Kelsey

Chief Executive Officer

Tim Kelsey is Chief Executive of the Australian Digital Health Agency which is responsible for all national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety.

He was formerly National Director for Patients and Information in NHS England – a role which combined the functions of chief technology and information officer with responsibility for patient and public participation. He took up the post in 2012 after serving as the British government's first Executive Director of Transparency and Open Data.

He was also National Information Director for health and care in England and Chair of the National Information Board which advises the Secretary of State on national priorities for data and technology.

Tim is a leading advocate of a popular knowledge revolution in health and care and, in 2000, was co-founder of Dr Foster, a company which pioneered publication of patient outcomes in healthcare.

He is also an internationally regarded expert in digital transformation of the customer experience in healthcare. In 2007, he launched NHS Choices, the national online health information service ( which now reports around 40 million users per month. In 2014 Tim was named one of the 500 most influential people in the UK by The Sunday Times.

Before Dr Foster, Tim was a national newspaper journalist and a television reporter. He worked for the Independent and the Sunday Times, as well as Channel 4 and the BBC.

He is co-author with Roger Taylor of Transparency and the Open Society which was published by Policy Press and the University of Chicago in 2016.

Tim is visiting professor in the Institute of Global Health Innovation at Imperial College London.

Follow Tim on Twitter: @tkelsey1.

Ms Rachel De Sain

Rachel De Sain

Executive General Manager, Innovation and Development

Rachel De Sain is responsible for leading the Agency in the development of innovative digital health services for consumers and healthcare providers, demonstrating how the application of digital technology can support people to live healthier lives. Her team works with public and private sector organisations on enabling increased innovation and facilitating strong collaboration and co-design of services across the sector.

Rachel is an internationally regarded digital strategist with close to twenty years of global experience having worked with governments, Fortune 500 companies, and leading academic institutions. As founder of Flaxworks, Rachel helped her clients to develop solutions that leverage existing infrastructure and look to future innovations to ensure sustainable long-term success. She has expertise in design thinking, digital transformation and strategy and has delivered a range of world-first innovations for companies such as MTV Networks, T-Mobile and Accenture.

Over the past five years, Rachel has led a range of health and social services projects and is passionate about the opportunity to deliver measurable improvements through the use of innovative technology and processes. In addition to developing new health start-ups for clients including New York based VC Innovation firm prehype, she delivered the digital strategy for Healthdirect Australia. This included a redesign, delivering six new digital services, including mindhealthconnect, My Aged Care, Pregnancy, Birth and Baby, and the National Health Services Directory.

Meredith Makeham

Clinical Professor Meredith Makeham

Chief Medical Adviser

Professor Makeham leads the development of initiatives to ensure that digital health technology in Australia is designed, built and evaluated in close collaboration with the research community, so that the foundations of digital health in Australia incorporate the best available evidence and are maintained on the cutting edge of discovery in Australia and internationally.  She is a member of the Australian Digital Health Agency's executive leadership team, providing advice on patient safety, clinical governance, risk management, digital health and safety research, and the delivery of primary care services.

A leading patient safety advocate and researcher in digital health and safety in Primary Care, Professor Makeham has been involved with numerous national and international research collaborations in these areas. Before joining the Agency, she led the Primary Care Digital Health and Safety research stream at the Australian Institute of Health Innovation at Macquarie University, and is a member of the WHO Safer Primary Care working group.

As an expert member of the Clinical Safety Oversight Committee for the My Health Record system and the Clinical Governance Advisory Group for the Commonwealth Department of Health, she has been involved with the clinical governance and safety oversight of the My Health Record system since it commenced operation. She has also been a Patient Safety Adviser for the Australian Commission for Safety and Quality in Healthcare for a number of years.

Professor Makeham is a general practitioner and practices in Sydney. She has had a long association with her professional college and numerous Primary Care representative and educational organisations, and was appointed as a member of the Clinical Advisory Council for the Sydney North Health Network (PHN) in 2015. She has a background and ongoing interest in medical education, having formerly been the Course Coordinator for the medical program at UNSW in Primary Care, and was appointed to the Australian Medical Council's Board of Examiners as Chair of the Population Health and Ethics group.  She is a Fellow of the Royal Australian College of General Practitioners (RACGP), and was awarded the College Medal.  She was a former board director of the RACGP and is currently a member of their Representative Expert Committee for eHealth and Practice Systems.  She regularly acts as an examiner for the RACGP Fellowship examinations and UNSW final year medical student examinations.  She has also held numerous appointments in a philanthropic and honorary capacity, providing support to a number of not-for-profit health organisations.  These currently include the Medical Advisory Committee for Family Planning NSW, and she is a board member and the Chair of the Research Subcommittee for the Alport Foundation of Australia, a charitable foundation supporting genetic renal research.

She has a Bachelor of Medicine (Honours), a Masters of Public Health (Honours) and a PhD in Patient Safety from the University of Sydney.

Ms Bettina McMahon

Bettina McMahon

Executive General Manager, Government and Industry Collaboration and Adoption

Bettina is responsible for leading industry, government and jurisdictional engagement for the Agency, driving adoption and usability of digital health.

At the National E-Health Transition Authority (NEHTA), Bettina was the Head of Risk and Assurance responsible for NEHTA's risk and legal functions and quality assurance of NEHTA products. She also held the role of Head of Policy and Information Services responsible for national infrastructure operations, supply chain, clinical terminology and informatics, and policy and privacy. In April 2016, Bettina was appointed the Acting Chief Executive Officer to lead the corporate wind-up and transition to the Australian Digital Health Agency.

Bettina has held senior management roles in the area of risk management and compliance with AUSTRAC, the Office of Transport Security, and the Australian Government Information Management Office. She commenced her career working for the NSW Environment Protection Authority.

She has a Bachelor of Arts, Diploma of Education, Graduate Diploma in Applied Finance, Masters of Public Policy, and Masters of Business in IT Management.

ronan o connor

Ronan O'Connor

Executive General Manager, Core Services Systems Operations

Ronan is responsible for leading the Core Services Systems Operations Division covering the core digital health systems and providing technical support and leadership on the My Health Record system, Cyber Security Centre, eHealth reference platform, clinical informatics, terminology and tooling, NASH and the Healthcare Identifier Service operations and services management. The Division also leads the development, operation and risk management of the security, privacy, fraud and compliance risk management services for the Agency as well as for the end-to-end system operations.

Ronan has worked for more than 20 years with the UK Government, clinicians, patients and the public, shaping policy and transforming health services. He has held board level positions within the NHS in England, worked as a Senior Civil Servant within the UK Civil Service and brings proven leadership skills in using Information, Technology and Communications to drive service transformation. Ronan's most recent position was as the Director of Information and Transparency with NHS England.

Mr Terence Seymour

Terence Seymour

Executive General Manager, Organisation Capability and Change Management

Terence Seymour is the Executive General Manager, Organisational Capability and Change Management. He has been the Chief Strategy Officer at UnitingCare Health, and was previously the General Manager of The Sunshine Coast Private Hospital.

With a career spanning 40 years, Terence has had a number of different careers. Leaving school at the age of 14, he went from being a draftsman to an underground construction foreman before moving into Human Resources. Along the way, Terence has studied Engineering, Human Movement and Sport, completed a Masters of Administration at Griffith University and is currently enrolled in a PhD.

He has worked as a senior manager with Cap Gemini and Ernst and Young, and specialises in organisational change and transformation.

Dr Monica Trujillo

Dr Monica Trujillo

Executive General Manager, Clinical and Consumer Engagement and Clinical Governance, and Chief Clinical Information Officer

Dr Monica Trujillo is responsible for leading clinical and consumer engagement ensuring consumer and clinician centred high quality and safety programs are developed across the Agency.

Her role ensures the implementation of a strategic approach to consumer and clinical engagement, clinical governance, safety, system design, functionality and usability of products and services, and contributes to broader development goals by ensuring Australia has a safe and robust digital health system.

Her approach to consumer engagement and patient experience provide valuable insight to the planning, design and implementation of the Agency's work program.

Previous to this position, Dr Trujillo was the Chief Medical Information Officer at UnitingCare Health as well as being the Regional Director of Medical Services for St Stephen's Hervey Bay and the Sunshine Coast Private Hospital. In this role, she was well known for her leadership and passion to fully and effectively engage clinicians in the design, implementation and sustainability of digital health solutions, in order to bring about high patient quality and safety outcomes.

Prior to her tenure with UnitingCare Health, Dr Trujillo worked in the public sector as Executive Director, Medical Services for Townsville Hospital and Health Service in Queensland, Australia.

She is also the vice chairperson of the HIMSS Asia Pacific Governing Council.

Dr Trujillo obtained her degree in Medicine and Surgery, Universidad del Valle, Colombia in 1998. She holds an AMC Certificate 2000, Masters of Public Health 2005, and has been a Fellow of the Royal Australasian College of Medical Administrators since 2009.