Australian Digital Health Agency Executive Team
Chief Executive Officer
Tim Kelsey is Chief Executive of the Australian Digital Health Agency which is responsible for all national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety.
He was formerly National Director for Patients and Information in NHS England – a role which combined the functions of chief technology and information officer with responsibility for patient and public participation. He took up the post in 2012 after serving as the British government's first Executive Director of Transparency and Open Data.
He was also National Information Director for health and care in England and Chair of the National Information Board which advises the Secretary of State on national priorities for data and technology.
Tim is a leading advocate of a popular knowledge revolution in health and care and, in 2000, was co-founder of Dr Foster, a company which pioneered publication of patient outcomes in healthcare.
He is also an internationally regarded expert in digital transformation of the customer experience in healthcare. In 2007, he launched NHS Choices, the national online health information service (www.nhs.uk) which now reports around 40 million users per month. In 2014 Tim was named one of the 500 most influential people in the UK by The Sunday Times.
Before Dr Foster, Tim was a national newspaper journalist and a television reporter. He worked for the Independent and the Sunday Times, as well as Channel 4 and the BBC.
He is co-author with Roger Taylor of Transparency and the Open Society which was published by Policy Press and the University of Chicago in 2016.
Tim is visiting professor in the Institute of Global Health Innovation at Imperial College London.
Follow Tim on Twitter: @tkelsey1.
Chief Digital Officer
Steven Issa is the Chief Digital Officer and is responsible for reviewing international experience and trends and local innovation to help set the national digital health agenda for the Australian health sector. In this role he provides a forward thinking approach to national digital health design and implementation, and alignment of technology across the Australian health sector to achieve the objectives of the National Digital Health Strategy and beyond.
Steven is an experienced senior executive with experience in a variety of public and private sector environments. He spent a large part of his career in technology and management consulting. He was a lecturer at the University of Sydney and, prior to joining the Agency, spent over four and half years as an executive at Service SNSW, having led the Service Centres across the state – a channel that brings together leading customer experience across digital, and face to face services.
He has a Bachelor of Computer Science and Technology (Honours Class 1).
Clinical Professor Meredith Makeham
Clinical Professor BMed(Hons) MPH(Hons) PhD FRACGP, Chief Medical Adviser
Professor Makeham leads the development of initiatives to ensure that digital health technology in Australia is designed, built and evaluated in close collaboration with the research community, so that the foundations of digital health in Australia incorporate the best available evidence and are maintained on the cutting edge of discovery in Australia and internationally. She is a member of the Australian Digital Health Agency's executive leadership team, providing advice on patient safety, clinical governance, risk management, digital health and safety research, and the delivery of primary care services.
A leading patient safety advocate and researcher in digital health and safety in Primary Care, Professor Makeham has been involved with numerous national and international research collaborations in these areas. Before joining the Agency, she led the Primary Care Digital Health and Safety research stream at the Australian Institute of Health Innovation at Macquarie University, and is a member of the WHO Safer Primary Care working group.
As an expert member of the Clinical Safety Oversight Committee for the My Health Record system and the Clinical Governance Advisory Group for the Commonwealth Department of Health, she has been involved with the clinical governance and safety oversight of the My Health Record system since it commenced operation. She has also been a Patient Safety Adviser for the Australian Commission for Safety and Quality in Healthcare for a number of years.
Professor Makeham is a general practitioner and practices in Sydney. She has had a long association with her professional college and numerous Primary Care representative and educational organisations, and was appointed as a member of the Clinical Advisory Council for the Sydney North Health Network (PHN) in 2015. She has a background and ongoing interest in medical education, having formerly been the Course Coordinator for the medical program at UNSW in Primary Care, and was appointed to the Australian Medical Council's Board of Examiners as Chair of the Population Health and Ethics group. She is a Fellow of the Royal Australian College of General Practitioners (RACGP), and was awarded the College Medal. She was a former board director of the RACGP and is currently a member of their Representative Expert Committee for eHealth and Practice Systems. She regularly acts as an examiner for the RACGP Fellowship examinations and UNSW final year medical student examinations. She has also held numerous appointments in a philanthropic and honorary capacity, providing support to a number of not-for-profit health organisations. These currently include the Medical Advisory Committee for Family Planning NSW, and she is a board member and the Chair of the Research Subcommittee for the Alport Foundation of Australia, a charitable foundation supporting genetic renal research.
She has a Bachelor of Medicine (Honours), a Masters of Public Health (Honours) and a PhD in Patient Safety from the University of Sydney.
Chief Operating Officer, Strategy and Delivery
Bettina is responsible for leading industry, government and jurisdictional engagement for the Agency, driving adoption and usability of digital health.
At the National E-Health Transition Authority (NEHTA), Bettina was the Head of Risk and Assurance responsible for NEHTA's risk and legal functions and quality assurance of NEHTA products. She also held the role of Head of Policy and Information Services responsible for national infrastructure operations, supply chain, clinical terminology and informatics, and policy and privacy. In April 2016, Bettina was appointed the Acting Chief Executive Officer to lead the corporate wind-up and transition to the Australian Digital Health Agency.
Bettina has held senior management roles in the area of risk management and compliance with AUSTRAC, the Office of Transport Security, and the Australian Government Information Management Office. She commenced her career working for the NSW Environment Protection Authority.
She has a Bachelor of Arts, Diploma of Education, Graduate Diploma in Applied Finance, Masters of Public Policy, and Masters of Business in IT Management.
National Health Chief Information Officer, Infrastructure Operations
Ronan is responsible for leading the Infrastructure Operations Division covering the national digital health systems and providing technical support and leadership on the My Health Record system.
As Senior Reporting Officer Ronan led the implementation of the national opt out model for My Health Record by January 2019 to accelerate realisation of benefits through increased widespread awareness and participation.
The Division leads the development, operation and risk management of the security, privacy, fraud and compliance risk management services for the Agency as well as for the end-to-end system operations.
Having previously worked within the UK Government shaping policy and transforming health services, Ronan has held board level positions within the NHS in England, worked as a Senior Civil Servant within the UK Civil Service and brings proven leadership skills in using Information, Technology and Communications to drive service transformation.
Chief Transformation Officer
Terence Seymour is the Chief Transformation Officer at the Australian Digital Health Agency. He has been the Chief Strategy Officer at UnitingCare Health, and was previously the General Manager of The Sunshine Coast Private Hospital.
With a career spanning 40 years, Terence has had a number of different careers. Leaving school at the age of 14, he went from being a draftsman to an underground construction foreman before moving into Human Resources. Along the way, Terence has studied Engineering, Human Movement and Sport, completed a Masters of Administration at Griffith University and is currently enrolled in a PhD.
He has worked as a senior manager with Cap Gemini and Ernst and Young, and specialises in organisational change and transformation.