Privacy and access
My Health Record is a safe and secure system that brings together your key health information. And you're in control of it. You can manage your important information, control who can access it and see when it has been accessed.Â
Need assistance?
- In immediate danger? Call 000 now.
- For 24/7 support and counselling, call 1800RESPECT on 1800 737 732.
- Call the My Health Record help line on 1800 723 471 for general enquiries or if you think your family's safety is at risk due to information in a My Health Record.
Visibility of all access
Access your record's history to know if and when a doctor has reviewed your information, or if a healthcare provider accessed your record in an emergency.Â
You always have control
You can restrict access to your record, restrict access to a document or remove a document. You can also change restricted access, so healthcare providers only see what you want them to see. Â
Give someone you trust access to your record
You can give family members, friends, carers or other people you trust access to your record. You can also manage what they can see and do.Â
Managing someone else's record
An authorised representative is a person who is responsible for managing someone's record if they are not able to make decisions for themselves.
Protecting your information
There are people, processes, technologies and legislation keeping the My Health Record system safe and secure.
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