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Privacy and access

My Health Record is a safe and secure system, and you are in control of it. You can manage your important information, control who has access to it, and see what has been accessed.

Sign in to My Health Record via myGov

You will need to sign in to your myGov account to access My Health Record.

Support

  • Call 000 now if you are in immediate danger.
  • Call 1800 737 732 for 24/7 support and counselling.
  • Call 1800 723 471 for general enquiries or concerns about My Health Record.

Family and domestic violence assistance

Manage your privacy and access

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Visibility of all access

Access your record's history to know if and when a healthcare provider organisation has accessed your My Health Record.

Photo: doctor, mother and baby

You always have control

You can restrict access to your record, restrict access to a document or remove a document. You can also change restricted access, so healthcare providers only see what you want them to see.

Photo: two people holding hands

Access for people you trust

You can give family members, friends, carers or other people you trust access to your record. You can also manage what they can see and do.

Mother with her two children

Managing someone else's record

An authorised representative is a person who is responsible for managing someone's record if they are not able to make decisions for themselves.

Lady viewing her phone with her My Health Record on screen

Protecting your information

There are people, processes, technologies and legislation keeping the My Health Record system safe and secure.

My Health Record (Preview)

Privacy policy

This policy explains how we collect, use, and disclose information to operate and manage the My Health Record system.

Online learning module

We have an online learning module to help you understand more about privacy and access settings in My Health Record.

Access the online learning module

Access or view your information using an app

Access or view your information using an app

View and update profile details

View and update profile details

Check notification settings

Check notification settings

Immunisations

Immunisations

Getting proof of your vaccinations from My Health Record

Getting proof of your vaccinations from My Health Record

Emergency access

Emergency access

Contact us

Contact us

https://training.digitalhealth.gov.au/mod/page/view.php?id=959

Digital health eLearning resources

training.digitalhealth.gov.au

Latest news

See more

28 September 2023

Australian Digital Health Agency appoints new Board Chair

Media releases • General

View Australian Digital Health Agency appoints new Board Chair

1 August 2023

More compliant software products needed to help create better-connected and continuous care for older Australians

Media releases • Cyber security

View More compliant software products needed to help create better-connected and continuous care for older Australians

11 July 2023

New test result availability empowering people living with diabetes to take control of their health

Media releases • General

View New test result availability empowering people living with diabetes to take control of their health