Information about managing a record for someone who can’t manage their own and how to accept an invitation to become one.
What is an authorised representative?
An authorised representative is a person who is responsible for managing someone's record who is not able to make decisions for themselves.
An authorised representative can manage the record of a child (under 14 years old) or of a person who is 14 years or older who lacks capacity to make decisions for themselves.
An authorised representative may be a parent, carer, family member, legal guardian or someone with enduring power of attorney.
Authorised representatives for newborns
When your child is born, you will be given a newborn pack containing a Newborn Child Declaration form. If you would like a My Health Record for your child, complete the relevant My Health Record questions on the form.
Authorised representatives for under 14s
You can set up a record for your child online if they are on the same Medicare card as you, and they are under the age of 14. This will allow you to access your child’s record as an authorised representative until they turn 14.
When a child turns 14, all representatives will be removed from their record. If they choose to, they can give their parent or guardian access as a nominated representative.
Authorised representatives for 14 years and over
If an individual 14 years or over is not able to make decisions for themselves, and you have authority to act on their behalf, you can apply to be their authorised representative.
What can an authorised representative do?
Authorised representatives have complete access and control over the person's record, as if it were their own. They must act according to the will and preferences of the person they represent.
An authorised representative can:
view, remove and add information
choose whether Medicare information is uploaded to the record
choose which healthcare provider organisations can access the record
add or remove nominated representatives
view other authorised representatives
cancel the record in order to permanently delete it
How to apply to become an authorised representative
You can be appointed as an authorised representative based on your relationship to the person you are representing, their age, whether they have a record, and whether they have the capacity to manage it.
Select the record of the person for whom you are an authorised representative
You may be required to verify your identity when accessing a My Health Record as an authorised representative.
How to cancel a record
Authorised representatives can cancel the record of the person they are legally responsible for. When it's cancelled, the information in the record, including any backups, will be permanently deleted from the system.
If there is more than one authorised representative for a My Health Record, all authorised representatives are given the opportunity to review the decision before the record is permanently deleted. During this time the record will be suspended.