You can access My Health Record from any compatible computer or mobile device with an internet connection.
You can also view your record using mobile apps.
Compatible browsers
The following tables list the devices, operating systems and/or web browsers that are supported by the My Health Record system.
My Health Record system (consumer portal)
Operating System
Browser
PC - Windows 11
Microsoft Edge 18
PC - Windows 11
Firefox 97
PC - Windows 11
Chrome 98
MAC - OS X 10.15*
Safari Native Browser
MAC - OS X 10.15*
Chrome 98
NOTE: Other operating systems, web browsers and combinations may work when accessing the My Health Record system, although only those listed above have been thoroughly tested.
My Health Record system (consumer portal) Device and OS combinations
Device Operating System
Browser
iOS v14.x v15.x
Safari Native Browser
Android 11.x 12.x
Chrome - Latest Version
* For R13.1, MAC OS 10.15.X is being tested. Prior versions could not be tested. R13 and R13.0.1 were tested using 10.12.X
Security advice
It is recommended that users take reasonable steps to monitor and maintain their security online. This includes keeping your operating system and web browser software up to date.