All the activity that has taken place in your record.
Your health journey in your hands
You can go back and see when the information in your record was viewed or updated. Information from you, your healthcare providers and nominated or authorised representatives is automatically logged, so you can review the information at any time.
When healthcare provider organisations are authorised to access My Health Record
In most cases, healthcare provider organisations are allowed to access your My Health Record to provide healthcare services. This usually happens when you visit a healthcare facility, however, there are other times when access may be authorised. This may be when you are not physically present.
For example, a healthcare provider:
may access your record to check if there are any changes in your health condition based on previous test results.
may access your record to help them complete a medical report after a consultation
may check your record to see if you are taking any medicines (such as blood thinners) that need to be stopped before surgery.
Who to contact if you have questions about access to your record
If you have any questions about why a specific healthcare provider organisation accessed your My Health Record, you should contact that organisation directly.
If you think your record was accessed without authorisation (see above), you can contact the My Health Record help line on 1800 723 471. Please note that the Australian Digital Health Agency does not have information about why a specific provider accessed your record.
Report concerns about your access history
If you are concerned about something in your access history, or a notification that you have received, call us on 1800 723 471. All reported issues will be taken seriously.
Online learning module
We have an online learning module to help you understand more about document access in My Health Record.