Add or manage key contacts

A key contact is a person who has specific responsibilities within your organisation such as a billing agent, finance manager or an ICT contact.  By sharing these contacts with your business partners, they can contact the correct people within your organisation.

Steps to add:

  1. Log in to the PCA Portal.
  2. Click on the Manage button in the Key contacts tile.
  3. Click on the Add button.
  4. Select a key contact either yourself or someone from your connections or someone new.
  5. Select their role from one of the following options:
    1. Billing agent
    2. Finance manager
    3. ICT contact
    4. Practice manager
  6. Select where the key contact is for, either for an organisation, a location or a healthcare service.
  7. Click on the add button.
  8. Your key contact will be displayed
Add or manage key contacts screenshot