Add your healthcare locations
Healthcare locations may be added against a participating organisation, subsidiary organisation, or HI organisation. You can only add a healthcare location after your request to register your initial organisation (also called the participating organisation) has been approved by the PCA Operator.
Locations are the places where your organisation provides its healthcare services. Locations can be a physical address, or they can be mobile or virtual. Each of your healthcare services is attached to a location.
Note: It is the preferred that you link your locations to your HI Organisations (if available) so that your business partners can easily match your HPI-O numbers with your healthcare services.
Summary of steps to add your healthcare locations
- Log in to PCA Portal
- Open your Participating Organisation
- The Participating Organisation screen is displayed
- If you have never added a location to your organisation before, a helper wizard will automatically display. After you have added a location, you can manually initiate the helper wizard by clicking on the Setup helper link located at the top of any organisation, location and healthcare service view screen.
- In the helper wizard, select the Add location option
- Locations can be added to a participating, subsidiary or HI organisation. It is recommended that locations be set up for HI organisations
- If your Participating Organisation is linked to multiple subsidiary or HI organisation, select an organisation where you want the location to be set up
- On the Add a Location screen, in the Location Details section, enter the location name. The 'Is this location active' checkbox is automatically ticked. De-select the checkbox if this location is not currently active.
- In the Location Type section, select whether the location is a Physical location, Mobile unit or Virtual. If you select Mobile unit, an additional drop-down box will appear for you to search for mobile unit types
- In the Amenities section, click in the search bar and add the amenities that are available at this location
- In the Contact section, click the button to “Copy contact information from organisation”, or manually enter the contact details, or select the appropriate check boxes if email and phone are unavailable or supressed
- In the Street Address section, enter the street address of the location. Note: the “Street Address” section will not appear for Mobile unit or Virtual location types.
- In the Postal Address section, select either: same as main address, no postal address, or specify a different postal address
- Once complete, click on the Add Location button
- On the Locations tab for the organisation, the healthcare location will now be listed.
Detailed steps:
Step 1
Log in to the PCA Portal and open your Participating Organisation (PO). If you have never added a location to your organisation before a helper wizard will automatically display. After you have added a location, you can manually initiate the helper wizard by clicking on the Setup helper link located under your organisation name.

Step 2
- On the helper wizard, select the Add locations option.
Step 3
On the Add a Location screen:
1. In the Location Details section, enter the location name.
2. The 'Is this location active' checkbox is automatically ticked. De-select the checkbox if this location is not active, which means the entity won't be published to any partner services.

Step 4
1. Location Type section, select whether the location is a: Physical location, Mobile unit, or Virtual.
Step 5
1. If you select Mobile Unit, an additional drop-down box will appear for you to search for mobile unit types.
Step 6
In the Amenities section:
1. Select the Search for amenities field and add one or more amenities that are available at this location
Step 7
1. In the Contact section, click the button to Copy contact information from organisation
2. Alternatively, you can manually enter the contact details if they are different to the contact details of the Participating Organisation; or
3. if email and/or phone are unavailable or suppressed, select the appropriate checkbox or checkboxes.
Step 8
1. In the Street Address section, in the Address search field, enter the street address of the location
Note: the 'Street Address' section will not appear for Mobile unit or Virtual location types
Step 9
1. In the Postal Address section, select either: same as main address, no postal address, or specify a different postal address
Note: the 'Same as street address' section will not appear for Mobile unit or Virtual location types.
Step 10
1. Once complete, click on Add Location button
The Location Details screen will be displayed
Continue to next step: Add your healthcare services