Add or update your healthcare locations

Healthcare locations may be added against a participating organisation,  or HI organisation.  It is preferred that you link your locations to your HI Organisations (if available) so that your business partners can easily match your HPI-O numbers with your healthcare services.

Locations are the places where your organisation provides its healthcare services. Locations can be a physical address, or they can be mobile or virtual. You should name your locations with what it is known as, e.g. Smith Street Medical Practice.

Steps to add:

  1. Log in to the PCA Portal.
  2. Click on the Setup button in the Setup a site tile or alternatively, click on the Businesses icon in the blue sidebar.
  3. If you have multiple organisations, select the parent business where you want the location to be set up.
  4. Locations can be added to a participating organisation or a HI Organisation. It is recommended to set up locations for HI Organisations.
  5. On the Add a Location screen, in the What is the advertised name for this location – i.e the name of the practice or clinic? section, enter the location name where the healthcare service is being provided.
  6. The 'Is this location active' checkbox is automatically ticked. De-select the checkbox if this location is not currently active.
  7. In the Location Type section, select whether the location is a Physical location, Mobile unit or Virtual. If you select Mobile unit, an additional drop-down box will appear for you to search for mobile unit types.
  8. In the About location features section, click in the search bar and add the location facilities that are available at this location (e.g. toilet).
  9. In the Contact details section, enter the contact details for the location or copy contact information from the organisation details. If existing details is selected, a pop up window modal will display where you can choose existing contact details. Select the appropriate checkboxes if email and phone are not to be provided.
  10. In the Street Address section, enter the street address of the location. Note: The “Street Address” section will not appear for Mobile unit or Virtual location types.
  11. In the Postal Address section, select either: same as main address, no postal address or specify a different postal address.
  12. Once complete, click on the Add Location button.
  13. On the Locations tab for the organisation, the healthcare location will now be listed.

Steps to update:

  1. Click on the Manage button in the Manage businesses tile.
  2. Click on the location you wish to update, then click the Edit details button.
  3. Perform necessary healthcare location updates and once complete, click on the Save button.
  4. If you want to add another location, click on the Setup button in Setup a site tile.

Continue to the next step: Add or update your healthcare services