Link practitioners to a healthcare service
Practitioners are imported from AHPRA and are linked to one or more of your healthcare services. Once you've linked a practitioner to a healthcare service, you can provide extra details about their role in providing that healthcare service, including their role type (for example, General practitioner, Podiatrist, Paediatrician) and the dates when they will be active in their role at this healthcare service.
Summary of steps to link your practitioners to a healthcare service:
- Log in to PCA Portal
- Open your Participating Organisation
- If you have never added a practitioner to your organisation before a helper wizard will automatically display. After you have added a practitioner, you can manually initiate the helper wizard by clicking on the Setup helper link located at the top of any organisation, location and healthcare service view screen
- In the helper wizard, select the Add practitioner option
- Select the location to link the practitioner to
- Select the healthcare service to link the practitioner to
- Enter the AHPRA number for the practitioner you want to link and then click on Find Practitioner (The Add Practitioner screen will appear)
- The details retrieved from AHPRA are not editable
- In the Details at current healthcare service section: enter the Practitioner's Preferred Name at this healthcare service location and enter their Role Start Date (Note: To make this practitioner inactive, either enter a start date in the future or an end date in the past).
- In the Practitioner Role section, select the Role Type to reflect the role this practitioner will be performing at this healthcare service (e.g. General practitioner)
- In the Languages Spoken section, add the languages that this practitioner provides for the linked healthcare service
- In the Identifiers section, under Medicare provider number: in the practitioner does not provide Medicare services at this location, enter the Medicare Provider Number and select the Validate Medicare Provider Number button. If the Practitioner does not or no longer provides Medicare services at this location, select the check box.
- Once complete, select the Add Practitioner button to save the new practitioner.
Detailed steps:
Step 1
1. Â Log in to the PCA Portal and open your Participating Organisation (PO)
If you have never added a practitioner to your organisation before a helper wizard will automatically display. After you have added a practitioner, you can manually initiate the helper wizard by clicking on the Setup helper link located under your organisation name.

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Step 2
Select the Add practitioners option
Step 3
- In the Select a location pop-up, select a location to link the new practitioner to

Step 4
- In the Select a healthcare service pop-up, select a healthcare service to link the practitioner to

Step 5
- In the Add practitioner search screen, enter your search criteria and then select Find practitioner.

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Step 6
In the search results section:
- Locate the practitioner you wish to link to the healthcare and select the associated Add button
Step 7
On the Add a Practitioner screen, in the Details at current healthcare service section:
1. Enter the Practitioner's Preferred Name at this healthcare service location
2. Enter their Role Start Date
Note:Â To make this practitioner inactive, either enter a start date in the future or an end date in the past.

Step 8
1. In the Practitioner Role section, select the Role Type to reflect the role this practitioner will be performing at this healthcare service.

Step 9
1. In the Languages Spoken section, add the languages that this practitioner provides for this healthcare service.

Step 10
In the Identifiers section:
1. Tick/untick the box This practitioner provides healthcare to healthcare recipients at this location and their HPI-I is required for the purpose of communicating or managing Health Information as part of providing Healthcare to Healthcare Recipient.

2. Enter the Medicare Provider Number and click on the Validate Medicare provider number button.
Note: If the Practitioner does not provide Medicare services at this location, select the This practitioner does not provide Medicare services at this location check box.
If the practitioner does not yet have a Medicare provider number for this location, select the This practitioner does not yet have a Medicare provider number for this location check box.

Step 11
In the Consent section:
1. Read the information and check the box to proceed.
Note: Please provide a copy of the PCA Privacy Policy to the practitioner you have just registered.

Step 12
Once complete, click on the Add Practitioner Role button.
The Practitioner Details screen for the practitioner you just registered is then displayed.

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Continue to next step:Â Add the National Health Services Directory (NHSD) Identifier