Read the pre-registration checklist

To ensure your registration with Provider Connect Australia™ (also known as PCA™) is as smooth as possible, please complete this checklist before starting registration. This ensures you have taken any required steps and collected the necessary information to register.

Steps 2, 3 and 4 may require information or decisions from other people in your organisation – please allow sufficient time for this.

Summary of steps

Ensure you have a PRODA account
Make the Agency a contracted service provider in HPOS. This step is only needed if you want to publish healthcare identifiers to business partners, such as HealthDirect or Medicare. To do this, you must be an Organisation Maintenance Officer (OMO) for the organisation and have PRODA access.
Gather your organisation’s details
Decide who will sign the participation agreement and required evidence of authority documents during registration. This depends on the organisation’s legal structure.

Detailed steps

Step 1: Ensure you have a PRODA account

PRODA is an online identity verification and authentication system that lets you securely access government online services.

Find out how to create a PRODA account.

You will need an email address and three forms of personal identification, including:

Two of the following documents: Medicare Card, Australian driver's licence, ImmiCard or an Australian Passport; and
One of the following documents: Australian Passport, Australian Birth Certificate, ImmiCard, Citizenship Certificate, Australian Visa (supported by a Foreign passport, which is needed for verification), or a Certificate of Registration by Descent.

Note: If your current name is different to the name on any of your documents, you will need to provide one change of name document, such as a Marriage Certificate or a Change of Name Certificate.

Step 2: Make the Agency a contracted service provider in HPOS

If your organisation wants to include healthcare identifiers (Healthcare Provider Identifier - Organisation and Healthcare Provider Identifier - Individual) in the information you publish to your business partners (e.g. HealthDirect, Medicare), you need to make the Australian Digital Health Agency a contracted service provider (CSP) for your organisation in the Health Professional Online Services.

To do this, you must be the Organisation Maintenance Officer (OMO) for the organisation and have PRODA access. Follow the steps below: :

Log into PRODA
Select Health Professional Online Services HPOS
If you don’t have access to the HPOS tile, find out how to set up HPOS access
Link the Agency ID 8003639166730767 as your organisation's CSP.

For detailed steps, see Adding the Agency as a contracted service provider for your organisation below.

Step 3: Gather your organisation details

You need the following information before you can register your organisation in PCA™:
Your organisation's ABN (not needed if your organisation is a sole trader without an ABN)
You will need your HPI-O number during registration. In HPOS, from the organisation snapshot, click on the “Summary” tab to see your HPI-O number.
Note: The ABN you intend to register in PCA™ must be the same ABN that is associated with your organisation's Healthcare Identifier (HPI-O) as registered with the Healthcare Identifiers Service (HI Service). Postal address associated with the organisation’s ABN or sole trader
Contact details:
- phone and fax numbers
- website address
- organisation email address
- email address for legal notices (this can be the same as the organisation email address)
HPI-O number (only required if you made the Agency a CSP in HPOS in step 2)

ASIC documentary evidence

If you are asked to provide an ASIC Company Search, you will need to provide an ASIC generated document with evidence of the ABN you'll register in PCA, the associated legal name for that ABN, and any officer bearers names and roles.

You can provide this evidence as an ASIC extract or ASIC annual company statement (no older than 2 years).

Step 4: Decide who will sign the participation agreement and required evidence of authority documents during registration

As part of registering for PCA™, someone in your organisation will need to sign a participation agreement, to agree to the terms and conditions of use. This needs to be determined in advance, along with suitable witnesses (if required).

You will need to decide if you or someone else will sign the participation agreement between the Agency and your organisation as a delegated authority or an authorised officer.

Signing as an delegated authority

If you are signing the participation agreement as a delegated authority, you will also need to:

make a statutory declaration and
sign it in front of an authorised witness
Download an example statutory declaration (PDF, 243.96 KB) with details of who can witness it.
scan the signed declaration to PDF and upload it against the organisation you are registering.

This means that during registration, you will need access to:

your authorised witness
a printer and a scanner.

Signing as an authorised officer

If you are signing the participation agreement as an authorised officer, you will also need to upload a PDF copy of any required evidence of authority document(s).

The authorised officer execution requirements depend on your organisation’s legal structure.

Authorised officer execution requirements

Organisation Legal Structure	Evidence of authority	Signatures required
Company	a copy of a company search issued by ASIC listing the officeholders that sign the agreement Company statements which are no older than 2 years	Director or Secretary or Delegated authority
Individual (Sole trader)		Sole trader
Partnership	a copy of the partnership agreement	Individual partner on behalf of the partnership (Subject to partnership agreement and Partnership Act of each state and territory). Delegated authority
Incorporated Association	a copy of the articles of association	Public Officer or, Committee member or secretary
Individual Trustee for a Trust	a copy of the trust deed	Individual Trustee
Company Trustee	a copy of the trust deed, and a company search issued by ASIC listing the officeholders that sign the agreement	Director or Secretary or Delegated authority
Government		Authorised representative Delegated authority

Additional detail for step 2 above:

Adding the Agency as a contracted service provider for your organisation and locating your organisation's HPI-O number

Note: To complete the following steps, you must either be the responsible officer (RO) or an organisation maintenance officer (OMO) for the organisation and have PRODA access.

Summary of steps

1. Login to PRODA
2. Select “HPOS - Go to service”
3. Select “Proceed as individual only”
4. Select “My Programs”
5. Select “Healthcare Identifiers and My Health Record”
6. Select “Healthcare Identifiers - Manage existing Records”
7. Select your organisation from the list (if you are linked to multiple organisations)
8. Select “My Organisation Details”
9. From the organisation snapshot, your Organisation's HPI-O number will appear within the “Summary” tab. To link the CSP, select “CSP Links” tab.
10. Select “Manage CSP Links” and then click “Add”.
11. Enter Agency CSP Number “8003639166730767” and click “Submit”
12. Click “Confirm”.

The Australian Digital Health Agency has now been added as a CSP.

Detailed steps

Step 1