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The purpose of this document is to detail the prerequisites and key functions for business partner users of the PCA portal, to enable registration of your organisation and associated partner services.

Business partners using Provider Connect Australia can streamline their client registration process and reduce or eliminate the potential for errors from manually transcribing information.

Prior to Registration

Prior to registering your organisation and partner services with PCA, please ensure that you have first reached out to the PCA team via [email protected]. The PCA team will guide you on the registration process, the integration options available to business partners and will approve your organisation once registered.

Once your organisation is ready to register to PCA, these are the following details that can be prepared in advance to streamline the registration process:

  • access to a PRODA account 
  • have a submitted a signed business partner participation agreement to the Australian Digital Health Agency. (For more information about becoming a Provider Connect Australia™ business partner, please email [email protected])
  • received the countersigned business partner participation agreement from the Australian Digital Health Agency
  • Optional: have completed a HPI-I Collection Declaration Form (only if your organisation is eligible to receive HPI-I numbers and you wish to use these identifiers to communicate health information or support the communication of health information that is published to your organisation).

Get your PRODA individual account

You may already have a PRODA account for HPOS and other related services. If you already have a PRODA individual account, proceed to step 2. 

PRODA is an online identity verification and authentication system that lets you securely access government online services.

Find out how to create a PRODA account.

You will need an email address and three forms of personal identification, including:

  • Two of the following documents: Medicare Card, Australian driver's licence, ImmiCard or an Australian Passport; and
  • One of the following documents: Australian Passport, Australian Birth Certificate, ImmiCard, Citizenship Certificate, Australian Visa (supported by a Foreign passport, which is needed for verification), or a Certificate of Registration by Descent.

Note: If your current name is different to the name on any of your documents, you will need to provide one change of name document, such as a Marriage Certificate or a Change of Name Certificate.

How do I start using the PCA Portal?

From the PCA portal homepage, you will be directed to the PRODA log in page. Log in to PRODA.

  • Register your business partner organisation and upload your copy of the countersigned PDF participation agreement.
  • Add your partner services.

Continue to next step: